Customer Engagement: Conducted numerous high-quality interactions with potential customers, including presentations, demonstrations, and seminars.Solution Design Quality: Proposed effective and suitable CCTV solutions tailored to meet customer requirements.Training: Conducting training for distribution partners internal sales and technical staff. Content Creation: Developed engaging content, including both graphic and video presentations, for seminars and product and firmware releases.Cross-functional Collaboration: Effectively collaborated with sales, marketing, and technical teams to develop and deliver comprehensive solutions.

Build and maintained strong client partnerships, resulting in exceptional customer satisfaction and retention rates.Identifing upselling and cross-selling opportunities through effective sales acumen and data analysis.Successfully manage projects, leveraging organizational skills and attention to detail to achieve project objectives.Implement and optimiz customer relationship management strategies to enhance customer experiences.Utilize problem-solving and decision-making skills to resolve customer issues and ensure timely resolutions.Demonstrated strong leadership abilities by effectively leading and collaborating with cross-functional teams.Spearheaded the successful completion of multiple high-profile projects.Developed sales pipeline tools to effectively manage and track salespersons' performance.

Assisted in the successful merger of two companies by gathering data, coordinating communication, managing timelines, identifying overlaps and synergies, conducting due diligence, and ensuring a smooth integration of systems and processes.Lead a team of 60+ employees, including sales, finance, and operations personnel, to ensure the successful delivery of services to clients. Spearheaded overhaul of systems and operations in underperforming departments to increase effeciencies and profitabllity.Oversee all aspects of the company's operations, including strategic planning, financial management, and business development.Establish and maintain relationships with key clients and stakeholders, resulting in repeat business and new business opportunities.Stay up-to-date on industry trends and developments to ensure the company remains competitive and innovative.Ensured company was meeting all legal requirements and local regulations.Fostered change in company culture to be more open, transparent and accountable.Generated and presented board packs.Developed and implemented company policies.

Managed all aspects of the company's operations, including project management, procurement, and service delivery.Oversaw the successful completion of multiple high-profile projects, including the installation of security systems for a major developments.