Ari W. Email & Phone Number

Columbus, Ohio, US

• Maintains current knowledge of contract and product provisions, administration of products, processing systems, and related federal and state regulations.
• Support the sales and service activities of the new business and underwriting teams.
• Provides quality customer service by demonstrating and understanding customer needs and emphasizing timely responses.
• Prepares reports and special analysis within prescribed guidelines. Participates in special projects as needed.
• Provides information on a variety of complex customer service issues requiring knowledge of annuity and investment products and transactions focusing on customer satisfaction, quality, and efficiency.
• Consistently exceeds set quality and productivity metrics.

Columbus, Ohio, US

Setting up and taking down tables and chairsCleaning facilities before and after rentalsAssisting groups with their use of the facility

Bloomfield Hills, MI, US

• Provided a total sales solution to customers, for any of their wireless/mobility needs. Including selling accessories and service plans; maximizing customer connections; saving customers money.
• Delivered an outstanding store experience that improves customer loyalty and strengthens the company brand
• Exceeded key performance objectives, including sales and customer satisfaction goals
• Identified the right solutions for customer billing, technical and/or account issues
• Complied with all operational policies and procedures.

• Sold wireless devices accessories, and home entertainment products
• Provided friendly and excellent customer service.

Framingham, MA, US

• Sold computers, computer accessories, cameras, and printers
• Stocked, and organized the sales floor
• Made sure all the merchandising and pricing was up to date