▪ Responded to comments, posts and questions from various channels▪ Communicated with customers via Instagram and Facebook▪ Informed and helped customers▪ Made reservations for customers

As a receptionist I had the following responsibilities: ▪ Working with databases (keeping track of new customers, but also existing ones)▪ Working with customers (effective communication and finding the best solution to existing problems)▪ Collaboration with travel agencies▪ Taking and recording reservations from customers▪ Preparation of documents, as well as solving the issues and irregularities that could have appeared

- Led engaging and interactive sessionsto educate students on topicssuch assustainability, nature conservation, and their role in the economy- Designed and delivered curriculum-based activitiesthat empowered studentstotake practical actionsto support environmentalcauses- Fostered a positive learning environment, encouraging critical thinking andproblem-solving skills