Promoted to lead supervisor for a rotation of 20+ students. Monitored customer service and provided feedback regarding employee performance to supervisors. Assisted in training approximately 6-10 new students/staff members annually. Repaired IT issues for computers and virtual printing system. Answered emails, online chat services, and telephone calls as well as modeled excellent customer service and patron interactions. Wrote shift reports and submitted status updates to supervisors. Maintained patron confidentiality and respect at all times.

Safely and expediently operated a range of custom farming and haying equipment. Performed daily maintenance, cleaning, lubrication, minor repairs, and safety checks on equipment and vehicles. Operated all heavy equipment in a safe and appropriate manner during 14+ hour shifts.

Coordinated indoor and outdoor recreational activities for both day and overnight programs. Responsible for the safety, transportation, and well-being of up to 20 children at a time.

24/7 on call position. Responded with unit from Firehouse #42 to medical emergencies, motor-vehicle accidents, structure fire, and wildland fires. Operated emergency vehicles and equipment as well as cared for the health and safety of crew and patients. Aided in supervising the completion of run reports and the re-stocking of supplies.

Maintained classroom order, created lesson plans, facilitated learning, as well as updated parents on the progress of their children. Also cared for several students with advanced medical needs ranging from autoimmune diseases, catheterization, type 1 diabetes, and paralysis and complications from spina bifida.

Managed HR and administrative tasks in a 30 bed, Level 10, juvenile group home. Served as liaison between administrator and staff, clients, social workers, and family members. Assisted in the orientation and training of new employees. Supervised general office cleanliness, organization, stocking, and functionality including developing a new filing system in order to increase efficiency of intake of new clients and hiring of new staff. Answered and directed phone calls. Organized and scheduled appointments. Planned meetings and took detailed minutes. Wrote and distributed emails, schedules, letters, memos, faxes and documents.

Provided office support for a rural health clinic serving medical, dental, and behavioral health patients. Scheduled appointments, answered telephones, greeted patients and assisted them in filling out forms and paperwork. Admitted patients and took baseline vitals. Assisted with the sterilization of instruments, sanitization of rooms, and stocking of medical supplies. Developed a filing system for patient charts and forms.