Program management and operations for UX projects within IS&T (Information Systems & Tech), budget, user research, facilitating workshops, roadmapping, sprint planning, product management, working with stakeholders & cross-functional partners. Primary projects include: internal support apps, internal sites, generative AI, search, UX strategy.

Led an agile prod-dev team, building out features for the website and subscription service, including onboarding, collections, mobile app, search, dashboards, rewards, games, and game frameworks. Focus on retention and engagement, specifically for kid and parent users.

Content manager and content strategy planning for 5+ website properties, managed a team of freelance writers. Worked in Google Analytics, BrightEdge analytics, planned the SEO strategy, syndication strategy.

Product manager and content manager for a new product called Brainzy Games. Managed the Kanban board, Gantt chart, and managed all art, content, and audio assets. Published games, worked with developers, ran QA and research sessions, data analytics, managed freelance contributors, and managed the launches of all games.

Managed a large team of freelance designers and writers who contribute content to the website. Workbooks, worksheets, articles, curriculum, SEO strategy

Summer internships writing articles for the "Features" section of the paper, focus on local art, music, and community events.