Ariana Cobos Email and Phone Number
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Ariana Cobos personal email
Ariana Cobos is a Partner Technical Advisor at Microsoft at Microsoft. She possess expertise in microsoft word, social media, english, microsoft office, spanish and 44 more skills. Colleagues describe her as "Ariana is one of the most dedicated people I have ever had the pleasure of working with. She consistently amplifies what it means to be a Learning Specialist. Ariana is constantly training our partners and customers on driving adoption and utilization of Microsoft Products with content tailored to each specific account. She is incredible at managing partner relationships and driving excitement around our products and services all with the mission of empowering every person and… Show more"
Microsoft
View- Website:
- microsoft.com
- Employees:
- 189892
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Partner Technical AdvisorMicrosoft Mar 2020 - PresentSan Antonio, Texas, United StatesA Partner TA (PTA) is a service delivery focused subject matter expert. Responsible for incident metrics such as Customer Satisfaction (quality of the support experience), frontline engineer technical readiness and process compliance. Their primary accountability is to the engineers at a support vendor (also known as a supplier or delivery partner), focusing on the higher volume services, and engaging through technical & SME mentorship, readiness, and escalation management. They are expected to contribute to technical expertise and issue resolution globally.
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Learning SpecialistMicrosoft Mar 2018 - Feb 2020San Antonio, Texas AreaPassionate trainer on technology supporting the growth of store team members by teaching them about Microsoft product line-up, customer service skills, and resources that will prepare them to offer a world-class customer experience. Expert when it comes to role, product demo, and sales training for all team members in the store.
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Customer And Engineering Connection - Retail Specialist Career Experience September - November 2019Microsoft Sep 2019 - Nov 2019Redmond, WashingtonDeliver presentations about Microsoft Stores and provide feedback on customer issues to drive customer empathy with engineers. This include meeting with the Windows Core teams COSINE, Office Team, Device Experiences teams, HoloLens, Surface, and more.Streamline the processes and collaboration between retail store employees and Windows Engineers by finding opportunities and filling gaps. Lead identified projects that will bridge gaps between engineering and retail. Write articles on Windows and Office features that are posted on the Windows Community website. Help develop upfront training of the new features and hardware to retail store teams by using the vast knowledge and information within the Engineering team.
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Consumer Product AdvisorMicrosoft Sep 2016 - Mar 2018Elite level of knowledge in all Microsoft retail products, devices and services. Experienced provider of world class customer service through engaging every customer and walking through all appropriate steps of service. Support the customer experience with merchandising, product availability, and on-the-floor service.
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BarisaStarbucks Jul 2015 - Sep 2016Promotes the culture, value, and missions of Starbucks.Provides excellent customer service to all guests.Able to work under pressure and maintains a calm demeanor at all times.Maintains the store and anticipates the customer’s needs.Multi-tasker and able to perform many different tasks within the store during each shift.Prepares beverages, food products, and handles cash.
Ariana Cobos Skills
Ariana Cobos Education Details
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Psychology
Frequently Asked Questions about Ariana Cobos
What company does Ariana Cobos work for?
Ariana Cobos works for Microsoft
What is Ariana Cobos's role at the current company?
Ariana Cobos's current role is Partner Technical Advisor at Microsoft.
What is Ariana Cobos's email address?
Ariana Cobos's email address is ac****@****cks.com
What schools did Ariana Cobos attend?
Ariana Cobos attended San Antonio College, Monterey Peninsula College.
What skills is Ariana Cobos known for?
Ariana Cobos has skills like Microsoft Word, Social Media, English, Microsoft Office, Spanish, Public Speaking, Teamwork, Powerpoint, Teaching, Facebook, Photography, Customer Service.
Who are Ariana Cobos's colleagues?
Ariana Cobos's colleagues are Mohammed Swidan, Gordon Li, David Borja Escudero, Omar Jawich, Alejandra Trochez, Fahim Shariar, Ce Priya Sharma Mohanlal.
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Ariana Cobos
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