Ariana Cortes Email & Phone Number

Denver, Colorado, United States

- Collected, consolidated, and prepared the weekly IT departmental status deck. Calling attention to combined project team status, consolidated project team roadmap, and important trends i.e. environment status or upcoming events. Ensuring that company stakeholders and project teams are in sync.- Facilitated weekly IT departmental team discussions by working with project managers to review status, project blockers, and ensure teams are aligned and on track. Saving each project team over 10 hours on a weekly basis.- Responsible for compiling IT Financial reporting. Extracting key metrics and working with Finance to ensure capital and operational expenditure is balanced. - Triaged incoming IT departmental requests by working with 11 company SVPs to prioritize and compose items for departmental intake. Collaborated with stakeholders to identify and document business processes that save development teams $2,050 dollars of preparation at the start of their projects. - Owned planning and scheduling of two week sprints, ensuring that the backlog is efficiently refined and prioritized resulting in an improved the development lifecycle by 20% ensuring that IT projects get delivered more rapidly and efficiently.

Burbank

- Facilitated discussions with executive stakeholders to document functional requirements and develop user stories. Developed and executed key Salesforce marketing strategies to drive overall improvement in client’s customer engagement and digital integration productivity.- Led IT production support team, developed issue resolution processes, service level agreements, and was the primary client contact. Worked with engineering resources and UX/UI designers to resolve technical IT issues.- Guided large multi-disciplinary teams through project kickoff by coordinating product demos, managing individual training for internal applications, and facilitating user onboarding.- Constructed and linked serviceable dashboards across multiple applications: Excel, DOMO, Smartsheet, and Salesforce to provide status updates and drive informed management decisions.- Extracted, interpreted and analyzed data to identify key metrics and transform raw data into actionable tasks, ultimately allowing Disney to better track their supply chain cycle ensuring on time package delivery. - Created and maintained product guides and documentation which facilitated new user and employee onboarding. - Lead weekly deployments, facilitated the resolution of any build failures, and assisted teams with adoption by communicating release management processes and procedures throughout the company.

- Created a gear and equipment inventory management system resulting in a faster and more efficient rental flow as well as improved the life expectancy of equipment by one year. - Wrote grant proposals to create and maintain partnerships with off campus partners including Castaic Lake Aquatic Center, Adidas Outdoors, Columbia Sportswear, Mountain Hardware, Black Diamond, and Madrock Climbing. - Collaborated with AS Marketing manager to develop marketing campaigns to help attract clientele to our program.- Facilitated team challenges, debriefs, and difficult conversations to extract and introduce vital social-emotional skills, leading to higher performing individuals and teams.

-Managed a team of 50 employees which included: interviewing, training, scheduling, and performance reviews.-Effectively managed a $50,000 budget by monitoring and reviewing camp programming to ensure that schedules are met and operations are smooth.-Evaluated the Camp Matador program to determine efficiency, effectiveness and compliance with state, local, and federal regulations, which resulted in more knowledgeable employees and higher retention rates.