-Technical operations and customer service support-Troubleshooting technical issues via customers whether it is Dwolla, Stripe or our own platform. -Creating jira tickets for developers to fix bugs in software-Helping assist with cross training of new employees-Explains the software and helps with any of our product related questions -Answering fast paced phone calls and assist with technical support related questions

-Complete monthly closeout reports and Monday reports-Process checks, rent, notices, and evictions-Manage delinquency and collections- Always maintained alow delinquency for rent and move outs-Walking move outs, billing damage charges, and creatingfinal account statements/bills-File auditing experience with property acquisitions-Assisted with cross-training new employees-Nominated as Assistant Manager Lead Program-Order items with contractors such as carpeting, flooring, cleaning services, ozone treatments, painters-Following up with outstanding balances daily-Change rates daily for pricing- taking decreases/increases through Yieldstar -Billing charges and accounts with Conservice-Proficient in all aspects of Microsoft-Excel, Powerpoint, Office, and Word-Helped within interview process for new hire's -Operates on Onesite/Realpage-Check Processing- Maintaining a delinquency of <1%

-Completed Market Surveys every Monday for property and surrounding property competitors. -Created and hosted resident activities-Leased to prospects and followed up with retaining residents to renew their lease -Reach out to new leads and toured prospects-Promoted within 2 months of Leasing Agent to Assistant Manager-Filed evictions, processed rent checks and reached out to previous resident's with balances-Used platforms Slack and Salesforce

-Managed events and coordinated gatherings. -Organized and overlooked the distribution and expenses of supplies needed. -Negotiated prices from suppliers -Coordinated Meetings

-Open and closes store-Manages invoices and receipts-Orders supplies/items for store -Keeps track of sales and enters in spreadsheet -Greets customers and set up store for opening