Ariana Pappas Email & Phone Number

Wayland, Massachusetts, United States

Frosch VIP is a high-end travel agency that provides personalized travel support for clients in the US and internationally. Lead office administrator for office with 15 employees, reporting to Vice President.Responsibilities include:• Itinerary building, management and planning.• Manage 100+ trips per year. Travel destinations include: Italy, France, London, Greece, Caribbean (including Cayman Islands, Aruba, Antigua, St. Barts, St. Kitts, Nevis), Hawaii , Japan (Tokyo, Kyoto)… Show more Frosch VIP is a high-end travel agency that provides personalized travel support for clients in the US and internationally. Lead office administrator for office with 15 employees, reporting to Vice President.Responsibilities include:• Itinerary building, management and planning.• Manage 100+ trips per year. Travel destinations include: Italy, France, London, Greece, Caribbean (including Cayman Islands, Aruba, Antigua, St. Barts, St. Kitts, Nevis), Hawaii , Japan (Tokyo, Kyoto), Indonesia and Bali.• Create detailed itineraries outlining all booked arrangements.• Monitor flights and transportation after clients depart. Mitigate and manage issues, delays, transportation, and itinerary modifications as they arise.• Invoice hotels, tours, cars for lead agent’s trips. Schedule meetings with hospitality vendors and coordinate catering.• Oversight and resource for other concierges.• Training of the new employees. Show less

Wayland, Massachusetts, United States

• Book all accessories/add-ons for trips including restaurants, shows, sports and fitness activities, yachts/ boats, museums and entertainment.• Maintain Sabre booking system, part of the Signature Travel Network.• Reached out to hotels for recommendations.• Personalized phone calls with clients to understand wishes and needs. Follow- up with emails to confirm requests and plans.• Coordinating with VIP greeters, car drivers, and all ground and rail transportation exchanges.•… Show more • Book all accessories/add-ons for trips including restaurants, shows, sports and fitness activities, yachts/ boats, museums and entertainment.• Maintain Sabre booking system, part of the Signature Travel Network.• Reached out to hotels for recommendations.• Personalized phone calls with clients to understand wishes and needs. Follow- up with emails to confirm requests and plans.• Coordinating with VIP greeters, car drivers, and all ground and rail transportation exchanges.• Population of AXUS website, the itinerary building program, and publications to the Pocket Travel App.• Manage all last-minute changes.• Office management activities and support. Show less

Bachelor'S Degree, Classical Studies With A Minor In Advertising

Activities and Societies: Secretary - Philhellenes Board, Boston University. Organized events, discussions and lectures designed.

Graduate Studies Towards Mfa, Creative Writing

Completed 16 credits towards a Master's in Fine Arts including: Literary Translations, Travel Writing, Creative Writing Workshops.

High School

Activities and Societies: Co- President of Peer Education, Co- President of the Junior Class, Attended women's leadership conference.