Hello, My name is Ariane Lapôtre, Dynamic and curious by nature, I have a rich and varied career path.My experience and knowledge of psychology are a daily asset when it comes to managing relational situations in both customer service and human resources.At the same time, thanks to my experience as a manager in the catering industry, I decided to pursue a diploma that would enhance this, particularly in the hotel sector.Learning the values and skills of the hotel industry has enabled me to confirm my decision to go into this sector with determination. It's a stimulating, passionate profession that requires you to constantly surpass yourself and take up challenges in a constantly changing environment, and I can't help but identify with it.- Tunon International School- University of Lille➖➖➖➖➖➖WHAT I DO, AND WOULD LIKE TO DO ▪️ Tourism Hospitality➖➖➖➖➖MY FOCUS AREAS▪ Hospitality I Catering / Bar I Service▪ Relational I Human Resources ▪ Management ➖➖➖➖➖SKILLS AND ABILITIES DEVELOPPED :▪️Polyvalence, flexibility, adaptability ▪ Anticipation, organization▪️Work in a team▪️Sense of communication▪️Management, employee training▪️Work in autonomy, research, rigor▪️Stress management▪️Be persuasive and make propositionsI'm constantly striving to improve my performance and deepen my knowledge of the hotel industry, management and administration. However, my already acquired "soft and hard skills" enable me to present myself as someone capable of bringing responsiveness, efficiency, a passion for service, ideas and initiative to a company. My verbal and writing skills also complement this, as do my fluency in English.If you'd like more information, please don't hesitate to contact me via the Linkedin messaging system or by e-mail. 📧: ariane.lapotre@tunon.org / ariane1312lapotre@yahoo.fr