Ariane Mckee Email & Phone Number

Saint Paul

Identify and evaluate UX research opportunities.Clearly communicate research findings through written reports and presentations.Provide actionable recommendations to stakeholders based on research findings and subject matter expertise.Work both independently and collaboratively across teams and with stakeholders to implement, monitor, and analyze research.Lead and moderate usability tests, exploratory research projects, card sorts, contextual inquiries, and various other studies.

St Paul, Minnesota, United States

Assisted with conducting user interviews, usability tests, surveys, and data analysis.Gathered and organized research data, observations, and findings. Assisted in documenting research findings, preparing reports, and creating personas or user profiles.

St Paul, Minnesota, United States

Interviewed loan applicants to gather and analyze financial information, assess creditworthiness, and evaluate loan requests.Offered expert advice on loan products, interest rates, repayment terms, and available financing options to members.Collaborated with loan underwriters to ensure accurate and compliant documentation.Provided exceptional customer service, handling inquiries, resolving issues, and fostering positive borrower relationships.Assisted members with opening new accounts, explaining available products, services, and account features.

St Paul, Minnesota, United States

Conducted diverse financial transactions with precision and efficiency, including deposits, withdrawals, loan payments, and account transfers.Managed cash transactions, ensuring accurate counts and maintaining cash drawer integrity.Addressed member inquiries, resolved issues, and directed customers to the appropriate department or banking professional when needed.