- Web Design & Development: Created and maintained visually appealing, user-centric websites by developing wireframes, prototypes, and mockups, ensuring alignment with client branding and usability standards.- Content Creation & Optimization: Designed and optimized content for websites, employing a range of software including CMS, graphics, and database tools to enhance user engagement and SEO.- Web Hosting Management: Managed web hosting accounts using WHM and cPanel, overseeing DNS configurations, server settings, and troubleshooting to ensure optimal performance and uptime for client websites.- Project Estimation & Scheduling: Estimated project timelines and effectively scheduled production workflows to meet deadlines, despite limited resources.- Client Relations & Communication: Delivered clear, professional communications with clients, addressing needs proactively and exceeding client expectations by fostering a deep understanding of their pain points and goals.- CRM Management & Reporting: Utilized CRM tools for client management, report generation, and streamlined communications, contributing to efficient tracking of project outcomes.- General Design & Production Support: Supported various design and print tasks, including basic layout and print preparation, to meet client needs across multiple mediums.

- Learning Management System (LMS) Administration: Managed and implemented course content in Brightspace, including uploading modules, configuring grade books, creating quizzes, and formatting assignments, ensuring accurate deployment across all courses.- Faculty Collaboration & Support: Worked closely with faculty members to deliver curriculum content, troubleshoot technical issues, and support various assessments, fostering strong relationships to ensure successful course delivery.- Educational Technology Management: Supported the configuration and functionality of educational tools such as Panopto, Collaborate Ultra, and Codio, maintaining platform stability through communication with vendors and technical support.- Multimedia Production & Design: Assisted in video production for instructional purposes, including lecture capture and video conferencing software; edited videos, implemented closed captioning, and designed educational posters using Canva to enhance instructional materials and accessibility.- Independent & Collaborative Work: Demonstrated initiative and accountability in a fast-paced environment, effectively managing multiple projects and deadlines while maintaining high standards of quality and user satisfaction.

- User-Centric Web Design: Created intuitive and user-friendly web pages using front-end languages, focused on telling impactful stories and enhancing user experience for memorializing life stories.- React Web Application Development: Contributed to building and enhancing a React-based web application, developing interactive features and optimizing site performance.- AWS Integration: Collaborated with the development team to integrate Amazon Web Services, supporting scalable and secure infrastructure for platform growth.- Collaboration & Problem-Solving: Worked closely with front-end and back-end developers, contributing design insights, suggesting solutions, and troubleshooting issues to improve functionality and user satisfaction.

- Independent Development & Innovation: Contributed independently within a dynamic technical team, developing ideas and implementing solutions that aligned with project goals in a fast-paced, agile environment.- Enhancement of Existing Applications: Contributed to the development and improvement of existing web, desktop, and mobile applications using frameworks such as Angular and React with programming languages including Java, JavaScript, and Python.- Industry Tool Exposure: Gained hands-on experience with industry tools and technologies, including Jenkins, Jira, Docker, and Terraform enhancing workflow efficiency and project management.- Collaborative & Inclusive Team Environment: Thrived in a welcoming and team-oriented culture, contributing to projects in a supportive atmosphere that encouraged innovation and celebrated entertainment across sports, music, and TV.