People and Talent Management:-Hired and onboarded 50+ part-time independent contractors in 6 weeks, surpassed goal of 35% BIPOC candidates at 38%, owned E2E process-Developed early stage Coach improvement plans and resources resulting in 17% performance improvement and 87% conversion.-Source and recruit (via introductory calls and partner organizations) 600+ professionals across industries and experience level to participate in coach training program, 30% convert to BetterUp Coaches. Cross Functional Program Operations and Management :-Oversaw and lead cross-functional pilot project with Direct to Consumer team including operations, data analytics and engineering to release highly diverse cohort of coaches to new BetterUp members resulting in consistent performance metrics, coaching effectiveness and conversion rates-Partner with Sales and Implementation teams to run first paid consumer coaching pilot with small businesses and non-profit organization employees resulting in 65% Life Changing/Amazing scores and 4.5/5 coach effectiveness scoring-Deliver weekly experiment and onboarding report to C-Suite executives updating on data points and project progress-Lead student support operations for 400+ students in 5 course launches including managing 12 assistants, developing resources and guides that resulted in decrease in overall support needed during onboarding -Collaborated with BetterUp Labs to write the BetterUp Certified Coach Early Insights report, highlighting experiment data and readout of coach performance progression-Leveraged internal tools (Fountain, Docebo, Docusign) to create a seamless workflow and candidate experience from application to their first day-Improve candidate application process via quality assurance by testing and updating candidate communications, removing unnecessary steps and including relevant content to prepare for interviews

-Built operational playbook, rubrics and processes to launch Grows + Glows Initiative for coaches to observe and provide feedback for skill improvement-Lead OKR development for team of 5 coaches focused on metric performance, collaboration and support for students-Built Cohort Meet-up programming and curriculum for coaches and students to better track progress and encourage group coaching-Created and designed the UX Passion Project, a 6th project added to the global GA UX curriculum to better prepare candidates for the job search-Develop learning strategy and curriculum for new Career Lab program, aimed at optimizing time and effort for coaches-Built operational policies, expectations and systems to drive beyond metrics for both students and coaches-Partnered with managers to build Glows and Grows program to encourage coaching development and feedback-Spearheaded Alumni Mentorship Program to drive professional development opportunities and job connections to graduates-Partnered with production and admissions teams to provide a seamless and exceptional learning experience-Coached 300+ individuals to their new careers in the fields of software engineering, UX design, and data science to work for startups, Fortune 100/500 companies and tech industry leaders-Designed curriculum for UX Passion Project, aiming at equipping new UX graduates with additional technical skills to enhance hire-ability-Analyze weekly Looker reports to build insights for areas of improvement

Career coach to Web Development, Data Science and User Experience Immersive studentsDevelop workshops to assist job seekersCollaborate with team members to better serve diverse range of students in various marketsWrite curriculum to better serve our students and prepare them for a successful job searchRecruit alumni for speaking engagements and opportunities for mentorshipLaunch and Facilitate Finding Work That Matters Livestream and in-house workshopsLead Community Resources initiative to better serve student needs

PROGRAM DEVELOPMENT AND MANAGEMENTDeveloped and Managed Young Engineering Professionals Mentorship program to create networking opportunities for students, alumni and the Seattle engineering communityCoordinate, Present and Facilitate "Internships 101" and "Recruiting 101" Employer workshopsDeveloping relationships with employers and recruiters to help students get hiredRecruited over 50 alumni volunteer mentors for career focused programmingOrganized and coordinated Engineering Career Roundtable event with 10 alumni mentorsMeet with employers to develop internship recruiting plans and job descriptionsCURRICULUM DESIGN AND FACILITATIONOversee credit bearing internships for College of Engineering graduate and undergraduate studentsWrite and develop reflective assignments for students completing internshipsCoordinator and instructor for ENGR 321/601 coursesServe as international student resource for internshipsComplete various administrative duties including registration, curricular practical training forms, data collectionTALENT DEVELOPMENTServe as Career Coach to engineering studentsAssist with the opening of the Career Center @ EngineeringLead career and professional development workshops in interviewing, networking, internships, LinkedIn, and self-brandingFocus on particular areas including Bioengineering and STARS populationsFacilitate "Who We Are" presentations to departments during orientationHold inter-departmental office hoursLEADERSHIP INVOLVEMENTStudent Life Professional Development CommitteeUW Career GroupHusky Leadership Certificate Mentor and ReviewerUW Leadership Educators

TALENT DEVELOPMENTCareer counselor and mentor for communication majorsPartner with employers to develop unique internship opportunities Oversee and develop Career Kickstart webpage for easy page navigationInstructor and facilitator for COM 395 Internships in CommunicationInstruct, develop curriculum and facilitate Careers in Communications COM 494 CourseHire, train and supervise Career and Academic InternImplement assessments for internship site evaluationsResearch employment and internship opportunities for communication majorsTravel to New York and Los Angeles annually with 8 students on Career Exploration tripsPresent and facilitate career related workshops to communication clubs and organizationsImplement and coordinate Interview to Internship programOversee Career Kickstart programsCo-lead scholarship selection for communication majorsEVENT FACILITATION AND DEVELOPMENTOrganize and co-facilitate Open House sessions for Communication Department Implement weekly newsletter Oversee and train student mentors for Civil Rights Pilgrimage on student leadershipDevelop Communication focused workshops for majorsManage marketing for programsPARTNER AND ALUMNI RELATIONS:Recruit alumni mentors for Mentor Chats and Professional Development WorkshopsServe on leadership team for bi-annual Civil Rights PilgrimageAdvisor to Professional Development Alumni BoardAssist in organization of donor meetings for Career Exploration tripsCreate and Coordinate Career Exploration Seattle to bring students on career site visits with UW Alumni

PROGRAM AND PROJECT MANAGEMENTCoordinator and creator of Student Professional Development Series Leadership Program -Develop learning outcomes and outline for each of the 10 Leadership Sessions -Market and partner with other on campus departments -Topics included health and wellness, time management and career preparation -Generate assessment tools to measure student learningCo-Facilitate the Intercultural Leadership Retreat for 20 student leadersAdvisor to the 6 member Campus Events Board -Oversee $150,000 Budget -Hire, Train and Recruit 6 member board -Oversee all community programming, marketing and social media outreach to student body -Design and develop content for CEB website -Write and assess learning outcomes for 6 members Assist with community service events such as Husky Day of Service and Alternative Spring BreakOrganize and Co-facilitate Fall Student Leader Training and Retreat for 70 Programming StudentsCOMMUNITY DEVELOPMENTResearch, Develop and Implement social media plan for The Office of Student Life Research insights, analytics and articles on best practices in social media -Includes Facebook, Twitter, Pinterest, LinkedIn, WordPress and YouTube -Develop plans for interactions and uses for each social media outlet -Facilitate training for 70 student leaders on Digital Identity and Social Media -Develop and write policy for Student Leader WordPress Blog usage and guidelines -Created Student Life office wide YouTube channel -Created video content for channel -Marketed content through social media outletsImplemented new marketing and community outlets including Smore and OrgSync

• Co-Advisor to Campus Events Board• Assisted in writing learning outcomes for student programs• Coordinated Leadership Awards ceremony for Student Life Staff members• Assisting in the development and programming of the Emerging Leaders Program• Facilitated Student Organization Trainings and forums• Advisor of various clubs and organizations• Assisting in the implementation of OrgSync into Student Activities• Served as chairperson and coordinator for Lunar New Year Planning Committee• Assisting with programming and budgeting for Student Life Organizations

Developing leadership training sessions for club sports captainsUtilized hands-on activities and The Leadership Challenge to focus trainings on self-development

• Supervised five orientation coordinators and fifty orientation group leaders• Developed and facilitated a five day group leader training for fifty orientation group leaders• Created surveys for families and students to assess Summer Orientation Sessions• Maintained and edited group leader assignments for first year students• Served as a presenter and staff member at Freshman Leadership Retreats• Presented and lead diversity activities for incoming students• Organized and facilitated on-campus team building trainings for group leaders• Established community development programs to the Jacksonville University Welcome Week• Participated in duty and on-call crisis response for the summer residents

• Served as volunteer coordinator for NCAA Women’s Golf Regional Tournament• Assistant to the coaches of both Women’s Golf and Tennis teams• Assisted in developing tournament brackets, volunteer and participant hospitality and award ceremonies for Golf, Cross Country and Tennis tournaments • Created highlight booklets for senior athletes• Lead athletic facility tours for incoming athletes, elementary schools and middle schools. • Served as the ball girl liaison for 20 ball girls at the NCAA Women’s Volleyball Regional Championship Tournament• Worked as volunteer coordinator at Women’s volleyball games• Developing recruitment itineraries and welcome packets for prospective student athletes• Created recruitment templates, banners and media guides for assigned sports• Revamped the previous visiting team guide for all incoming visiting opponents

• Oversight and co-execution of over 300 programs and events at Rutgers• Responsible for managing annual programming budget • Responsible for supervision of a committee of 8 students• Helped plan a 3 day outdoor and camping retreat for the 40 person committee• Assisted with community outreach and service projects on campus• Created new annual on-campus traditions for students including the Freshman Convocation Carnival, the Homecoming Bed Race and the annual World-Record Breaking event.• Cosponsored programs with various groups on and off campus including faculty, alumni, professional staff and students