Arianna Barger Email & Phone Number

• In-depth analyst role for the BSA/AML/Compliance departments of the Credit Union. Completes deep-dive reviews into new or referred accounts to determine risk level and identify transaction patterns.Data analysis / risk.
• Review and analyze months or years worth of transaction data
• Identify risk level and determine next steps, including recommending SARs (Suspicious Activity Report), MCAP (Member Communication Action Plan), completing 314(b), or submitting LOS (limitation of services).Team lead.
• Analyze review totals, identify data trends and future projections, and deliver results.
• Use data and analysis to support project initiativesImproved review processes by creating excel automation
• Created several automated excel workbooks which sort and categorize data, removing time consuming processes from our reviews.

Hillsboro, Oregon, United States

• Evolving auditing position under the Operations Department. Responsible for ensuring accuracy on transactions, deposit accounts, as well as system testing support and program management for Operations as a whole..
• Lead for all core banking systems and system upgrades testing and bug fixes.
• Review accounts and transactions and provide meaningful coaching to representatives
• Identify and solve for process and training gaps
• Creation of multiple automated excel workbooks using macros and table arraysProgram Management
• Identification and creation of new reports and product reviews for team

Hillsboro, Oregon, United States

• Agile support role for Deposit Accounts under the Operations Department. Support provided for back office and front-line employees, as well as members. Duties include opening and auditing accounts, advising on policy.
• Process management for both front-line and back-office operations and led related front-line training
• Program manager for Loan Acquisitions, Non-Member CD accounts, and business account process overhaul
• Coordinated department and experience center audits
• Department lead for all core system and Salesforce upgrades and testing
• Ensured transactions completed accurately per regulatory requirements

Hillsboro, Oregon, United States

• Back office support under the Operations Department, responsible for archiving documents and proper retention schedule.
• High level of attention to detail to ensure record accuracy
• Implemented and designed automation of excel workbooks to eliminate non-value added manual work
• Participated in testing/identifying test cases for multiple core banking systems upgrades including Omni/Salesforce

Hillsboro, Oregon, United States

• Front window and drive-up teller responsible for opening and closing the branch and balancing the vault.
• Provided members with great customer service with Net Promoter Score averaging over 9%
• Active team player and helped to train new employees
• Employee Engagement Ambassador - responsible for party planning, birthday and anniversary cards, awards, and team encouragement
• Attended call nights and communicates well with members on the phone

Wilsonville, Oregon, United States

• Front window and vault teller
• Processed checks and cash, verified amounts, and confirmed accuracy of deposit slips.
• Balanced currency, coin, and checks in cash drawers at ends of shifts, calculated daily transactions using computers, calculators, or adding machines.
• Prepared funds for shipment to branch banks or the Federal Reserve Bank.
• Processed and verified cashier’s checks.
• Monitored bank vaults to ensure cash balances are correct.

Tigard, Oregon, United States

• Salesperson at GameStar video game store
• Provided excellent customer service
• Organized and restocked games
• Calculated and submitted hours worked for all employees
• Managed store inventory
• Reported items taken in trade to proper authorities