Arianna Stelling Email & Phone Number

Columbus, Oh, Us

Columbus, Ohio Metropolitan Area

Provide exceptional support via phone, email, and web-based chat email, to insurance plans, patients, and prescribers. Work through a variety of time-sensitive and detail-oriented projects on a daily basis in order to help patients. Troubleshoot issues and communicate insights through cross-collaboration with other teams within the company. Offer exceptional Prior Authorization knowledge via phone to patients and prescribers.

Columbus, Ohio Metropolitan Area

Updated resources for daily process use for entry-level workers. Designed new quick-content resource for fast and easy access to the most commonly used pages. Helped to finalize the survey sent out periodically for feedback on Knowledge Management resources.

Dublin, Ohio, United States

Work with healthcare providers & patients to assist in getting the best healthcare with coverage under their insurance policy. Chase approvals of procedures, educate on policies, and advocate for best opportunities.

Columbus, Ohio Area

Working as a service agent in growing US sector of Klarna. Involved with troubleshooting and account procedures for customers. Educating on website and mobile app use. Responsible for data entry and communication on customer interactions and processes at the account level. Focused on customer needs recognition and fulfillment.

Dublin, Ohio

Short project to develop Shopify website as a pilot for Regional pharmacies to have their own online ordering and delivery system. Cleaned data, uploaded product information, and co-wrote operations manual.

Claremont, Ca

Worked in the Office of Institutional Research and Assessment conducting research for Pitzer College to aid in evidence-based decision making and continual improvement of the institution. Collaborated with various college departments to guide in the process of assessment and accreditation.Developed and administered over 20 surveys as well as analyze results and reported to various on-campus constituenciesFacilitated over 25 focus groups with various campus stakeholder groupsOther duties included external reporting to college guides and federal departments, developing an advertising and incentivizing strategy for institution- wide participation in research, and qualitative and quantitative data analysis of survey, registrar, and focus group data

Irvine, Ca

Assisted in management and organization of 10 evaluation projects nationwide Developed evaluation instruments such as surveys and evaluation forms Downloaded, cleaned, and analyzed data applying appropriate quantitative or qualitative techniques using Excel or SPSS Assisted with focus groups Maintained participant tracking for all projects for 10-1,500 participants Prepared reports, newsletters, and briefs for stakeholders and funding organizations

Claremont, Ca

Organized curricular assessments of 23 academic departments for two academic yearsOrganized cocurricular assessments of 6 student life departments for two academic years Archived reports and data for future reaccreditation with Western Association of Schools and CollegesPackaged reports for final printing and presentation

Claremont, Ca

Responsible for calling alumni, updating records, writing letters to alumni, increasing alumni gifts and donations, participating in team activities, and resolving high-tension situations in the best manner possible

Claremont, Ca

Reorganized the office and office files to create a more efficient record keeping system for archives.Oversaw communications of the Graduate Student Council to student body.Coordinated events ranging from 10-500 students for academic, social, and student council purposes.Led Student Affairs Committee in biweekly meetings to plan and carry-out events.

Master'S Degree, Social Psychology & Evaluation

Activities and Societies: Graduate Student Council; Psi Chi

B.S., Psychology & Sociology

Activities and Societies: Psi Chi; Alpha Kappa Delta; Phi Eta Sigma; Connections Program; Student Judicial Board; PACE; Gay-Straight.

Study Abroad, Summer Term, Korea Studies

While abroad at Hannam University during the summer of 2010, I was immersed in the culture with the guidance of Hannam students. Course.