Arianna Tortomasi Email & Phone Number

Santa Ana, California, Us

Santa Ana, California, Us

• Providing marketing, and customer support on a per client basis - i.e. email marketing, website design, and social media contentPlease contact me for rate information at: ariannatortomasi@gmail.com

Irvine, California, Us

• Incorporated content calendar into media strategy to improve workflow, designed all social media content, reported weekly Google Analytics, & more• Assisted with budget through researching quotes; Facebook & LinkedIn Ad design Designed e-blasts through GetResponse, & later Salesforce HTML based emails• Copywriting for press releases, articles, & company videos• Graphic design including the layout of print graphics such as flyers, & banners• Coordinated events - booked travel; oversaw registration; researched promo materials Utilized Office 365 (Word, Excel, Outlook) & the Google Suite interchangeably

Aliso Viejo, California, Us

• Create the Annual Marketing Content Strategy calendar • Oversee all company social media channels and content• Write copy for emails, social media ads, flyers, and blog posts• Create digital designs with Photoshop and InDesign for web use, media, client meetings, and emails• Produce weekly marketing campaigns for 9000+ members via MailChimp to drive conversion rates, increase engagement, and highlight merchant deals• Develop the Marketing in a Minute series consisting of monthly emails to leadership encouraging member reach out• Redesign the promotional email structure for enhanced user optimizationDuring this time, I was also asked to assist with Business Development, and I focused on the following:• Conduct a targeted reach out to prospective clients in the Los Angeles region• Provide analysis of progress and business strategies during weekly sales meetings• Negotiate contracts and determine site details for the setup process

Aliso Viejo, California, Us

• Oversee 80+ organizations, administer contracts, tailor sites to each client's needs, and provide support• Provide in depth training in person and virtually through GotoMeeting• Resolve customer service inquiries via Desk.com to maintain positive user experiences• Monitor the order desk, and conduct fraud checks when needed• Utilize SQL queries and Excel to create reports• Work with the CTO to identify and review user interface improvements• As the lead admin, coordinated the CRM transition, which reduced overhead costs significantly• Enhanced ACH collection by enabling a 24-hour return rate, and increased security for financial exchanges• Identified issues with the check processor, which resulted in increased company revenue

Orange, Ca, Us

• Actively developed business prospects via client meetings, email marketing, targeted sales calls, participating in networking events, volunteering, sourcing, and through LinkedIn• Specialized in working with clients and talent in the high demand market for Infrastructure and Application Development professionals despite the low unemployment rate• Served as an industry expert on salary trends and technology forecasts when meeting with C-level executives• Negotiated contracts, and crafted candidate submissions

Boston, Ma, Us

• Operated a full cycle recruitment desk for the Orange County and San Diego regions with a focus on full-time as well as contract roles for DevOps Windows/Linux, QA Automation, and Network Engineers

Orange, California, Us

• Oversaw diverse projects such as: aiding faculty or students with the utmost care, proctoring exams, training new hires, presenting awards, assisting the U.S. Government or the NCBE, and coordinating aspects of the graduation ceremony

Santa Ana, California, Us

• Actively learned firsthand the process that it takes to bring a nightclub event to fruition. This internship was primarily focused on how these events were marketed. • Blogged weekly to maintain TDG branding, and to highlight upcoming events. • Coordinated the hosting of a birthday event at a well known Orange County nightclub. • Analyzed market trends to aid in generating new business, and produced reports for TDG leadership. • Created PowerPoint, and additional presentation files for Insomniac's Electric Daisy Carnival event.

Us

Spectrum Auto Innovations is a company that uses direct marketing to assist automotive dealerships gain new customers. Working at this company was a great opportunity because it enabled me to perfect various administrative skills. As the only receptionist in the office and the front desk greeter, I learned how to multi-task and prioritize my assignments. For instance, I generated new business leads by researching different dealerships based on region and their operating managers. In addition, I assisted in the copy-editing of the direct marketing mailers and proofed these copies before they were mailed. I also worked the direct marketing events at the dealerships, where I would often speak Spanish. Lastly, I helped the president of the company with tasks such as sending out gifts to existing clients and ordering catering for the office. This was a valuable experience because it taught me how to balance the requirements of this full-time position while I was going to school part-time.

Los Angeles, Ca, Us

As a sales associate for this upscale clothing brand, I learned the ins and outs of how to provide an excellent retail sales experience. I was trained in all aspects of the Guess store which was a unique opportunity because I was not limited to selling in one department. For instance, I sold womenswear, menswear, and accessories. This position was not commission based so my top sales were driven by the inner motivation to be the best. While maintaining a top selling average in Nevada, I also learned how to size our luxury watches and maintained an accurate cash register when cashiering. This position also taught me how to send out shipments. I am grateful for this experience because it taught me the very foundation of customer service - a sense of urgency, a desire to assist, and a positive attitude.

Columbus, Ohio, Us

While working at Victoria's Secret, I relied on my memorization skills to provide a great experience for each customer because the company was consistently changing up the product lines. I loved when I had the opportunity to be the hourly lead sales driver for the day. However, my favorite aspect of this job was being able to help women gain newfound confidence with the perfect fitting undergarment. Additionally, this position was really important to me because it taught me how to manage my time successfully. This was key because I was working part-time at Guess and going to school full-time while working here.

Christ Church, West Indies, Bb

Every career has to start somewhere. As a bright-eyed eighteen-year-old, working for American Apparel was what helped me land my future jobs. Aside from selling retail and cashiering, this position taught me how to be responsible in various ways. In addition, I loved observing the culture of American Apparel employees and I quickly saw the value of branding.

Bachelor Of Arts - Ba, Communication And Media Studies

Communication And Media Studies

High School