Aria Lee Email & Phone Number

Atlanta, GA, US

San Francisco, CA, US

San Francisco, CA, US

San Francisco, CA, US

Partnering with school districts, Hazel Health provides mental and physical/urgent care telehealth services to K-12 students; led Implementation Services, Customer Success, and Operational Readiness functions

Bethesda, Maryland, US

Led centralized Services/Success team responsible for driving the adoption of both Aledade's proprietary population health technology and ACO workflows (attribution, wellness, transitions of care, payer care gap management,) working closely with market-based ACO leaders across a 31-state, 800+ practice network

- Founded Professional Services team, reporting to Chief Revenue Officer- Managed a team of six Managers & Sr. Leads responsible for new customer Implementation Services and existing customer Optimization Services; actively delivered ~50 portfolio projects ranging from $6,000 to $1M+ contract value at any given time

- Accountable for a team of five Regional Leads & Managers collectively managing the post-sales customer lifecycle (onboarding, retention/customer success, renewals) / live revenue for accounts spanning PatientPing's Eastern markets: NH, VT, MA, RI, CT, NJ, PA, NC, SC, GA, FL- Interfaces: Partner with Growth Directors to define market growth strategies and.

- Responsible for customer account retention & success and overall Southeast market strategy for a $1.5M book-of-business spanning health systems, ACOs, provider organizations, and post-acute organizations in Florida, Georgia, & the Carolinas- Led PatientPing’s new market launches in Charleston, SC; Tampa, FL; and Ft. Lauderdale, FL- In 18 months.

Chicago, Illinois, US

Consulting Manager in the Care Design & Delivery practice, focusing on hospital operations and capacity redesignCLIENT: 700-Bed Academic Medical Center in Northeast US- Evaluated appointment access across the Radiology department to determine feasibility of migrating outpatient imaging volume from the main campus to an undersubscribed satellite.

Chicago, IL, US

Consulting Manager with demonstrated ability to achieve project results with client partners. Lead consultant teams ranging from 5 to 25 members on large-scale patient flow improvement projects. Directly responsible for internal project management activities including team development, budget management, and benefit realization CLIENT: California Medicaid.

Chicago, IL, US

Consultant specializing in improving hospital patient flow to deliver operational and quality outcomes including decreased length of stay, improved patient satisfaction, and appropriate reimbursement with respect to assignment of correct patient status and level of careCLIENT: 200-Bed Community Hospital in Midwest US- Designed and implemented.

Oakland, California, US

Oakland, California, US

Collaborated with executive sponsors, business owners and other key stakeholders to lead the implementation of strategic projects/initiatives for Kaiser Permanente’s Georgia RegionProject Areas:- Meaningful Use (Stage I)- Medicaid Expansion- Clinical Workflow Analysis & Documentation- Records Retention- Proactive Office Care/Complete Care (Kaiser.

Oakland, California, US

Provided project coordination to consulting team and assisted with activities needed to define, develop, deploy, and transition strategic initiatives

Oakland, California, US

- Partnered with Operations Director, Medical Office Manager and Managing Physician to provide leadership for primary care, specialty care, and ancillary services at assigned medical offices- Implemented work plans to align staffing, streamline operational processes, and improve the patient experience- Supervised patient registration team members in order.

Master Of Business Administration (M.B.A.)

Bachelor Of Science (B.S.), Health Management