Oversee sales, marketing, and distributor support for Toyota products across Caribbean markets, ensuring alignment with global automotive standards. Develop and manage fiscal sales budgets, conduct pricing analysis, and negotiate with Toyota Motor Corporation to meet region-specific needs. Maintain extensive communication with headquarters in Japan and Argentina to support seamless operations. Drive sales and aftersales initiatives to achieve both quantitative and qualitative targets set for each distributor and Toyota Motor Corp.• Consistently exceeded budgeted targets by 20% over the past 5 years, driving significant growth in sales revenue and NPAT.• Directed operations for Toyota Trinidad & Tobago Ltd., aligning all activities with Toyota Tsusho and corporate strategies.• Led a team of nine across 13 Caribbean markets, managing core functions and promoting operational excellence to achieve regional goals.• Promoted to Manager in 2017 for consistently surpassing functional and budgeted targets year-over-year.• Coordinated the regional Customer Satisfaction Index project with Ipsos, enhancing customer insights and satisfaction levels.• Spearheaded the Retail Enhancement Activities (REA) program, streamlining sales processes and improving customer management.• Co-authored the Retail Enhancements Activities Manual, now a regional best-practice standard.

Managed the South Florida territory for a leading producer of implantable cardiovascular devices, driving business development with hospitals, cardiologists, electrophysiologists, and cardiothoracic surgeons. Provided comprehensive post-sales and procedural support, including in-theater expertise as a product specialist during device implantation surgeries. Certified as a Bradycardia and Tachycardia Specialist.• Served as a product specialist, providing in-theater support during device implantation surgeries.• Consistently exceeded monthly quotas, earning recognition for revenue growth and increased net profits.

Prospected and developed commercial and individual accounts for an insurance and benefits provider, performing sales and marketing of insurance products. Supervised service departments, maintained and serviced accounts, and conducted cost-benefit and coverage analyses for client renewals. Responded promptly to customer issues, ensuring efficient resolution and high satisfaction.• Prospected and developed commercial and individual accounts, specializing in insurance product sales and marketing.• Supervised service departments, conducted cost-benefit analyses, and resolved customer service issues effectively