Jobdesk:- Hardening Laptop and PC - SO (Stock Opname) Asset IT - Communication with vendors regarding IT equipment- Investigate, Diagnose, and Solve the IT hardware’s problem- Add user & Installation VPN Forti Client- Monitoring Network Using Slack- Monitoring & Troubleshoot CCTV (NVR & IP Cam)- Remote user if there's problems out of the office

- Ticketing system using Jira- Documentation of IT Asset- SO (Stock Opname) Asset IT - Communication with vendors regarding IT equipment- Investigate, Diagnose, and Solve the IT hardware’s problem- Add user & Installation VPN (Open VPN & VPN Forti Client)- Monitoring Network Using Slack- Monitoring & Troubleshoot CCTV (NVR & IP Cam)- Remote user if there's problems out of the office- Replacement rental laptops to company laptops- Preparation for opening a new warehouse

Saya sebagai IT Support Technician di PT. Jaya Express Transindo.Jobdesk:- Configuration Mikrotik at Drop Point- Setup Network Device - Installation, Monitoring & Troubleshoot CCTV- Investigate, Diagnose, and Solve the IT hardware’s problem- Troubleshoot & PIC DWS Machine- Remote user if there's problems out of the office - Setup Laptop for New Employee Onboarding( Domain Laptop )- Ensure computer devices run Smoothly- Research new tech or devices which can improve user’s working ability- Replace damage or outdated devices when necessary- Understand LAN/WAN, TCP/IP, Hotspot, WIFI- Backup Email & reset password email