Ariel Hou Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

-Assist designer/product developer with tech packs and sample development, adding key specs, blocks, and fabrics into tech packs- Conduct competitive research, market analysis, and trend research through data and observation to assist in generating key item designs that have the potential for high STR- Conduct weekly fittings with designer/ product.

Sydney, New South Wales, Australia

- Used Product Life Management (PLM) software to streamline and enhance the clothing design process, ensuring efficient tracking and management of the company's fashion designs from concept to production.- Actively participated in garment fittings, applying precise measurement techniques to provide alterations guidance to manufacturers, contributing to the.

Sydney, New South Wales, Australia

- Utilise various software tools (AP21, Magento, Zendesk, Ayden, Narvar) to assist clients in resolving technical issues, providing product information, and troubleshooting problems effectively.- Collaborate and communicate extensively with various teams and departments within the company to address customer concerns, escalating issues when necessary to.

Sydney, New South Wales, Australia

- Cultivated deep and meaningful client relationships at a luxury fashion house, ensuring personalized and exceptional service. Built rapport, understood individual preferences, and provided tailored recommendations, resulting in a loyal client base.- Organized and invited clients to exclusive store events and activations, creating memorable and engaging.

Sydney, New South Wales, Australia

- Supported in various marketing tasks, including clippings, spreadsheets, PR gifting, influencer communication, and event planning for major luxury fashion brands, such as Zimmerman, LOEWE and NET-A-PORTER.- Assisted account managers with high-profile events and campaigns, handling logistics, guest lists, and vendor coordination.

Sydney, New South Wales, Australia

- Assisted with sample cutting for production of new collections and liaised with others on managing tasks- Sourced fabrics, replenished inventory and prepared garments for the showroom and sample inspections

Sydney, New South Wales, Australia

- Communicated and worked collaboratively with others by actively updating them on current sales andcontributing knowledge and skills to maintain store operations- Improved management for the accessories and lingerie department by replenishing inventory, maintaining store visuals and organising an inspiring environment for customers to explore in

Sydney, New South Wales, Australia

- Efficiently managed a high-volume coffee shop environment, handling multiple tasks simultaneously, such as taking orders, preparing beverages, and processing payments.- Prioritize tasks effectively, ensuring that customers were served promptly while maintaining a clean and organized workspace.

Sydney, New South Wales, Australia

- Delivered world-class customer service experience to customers acquiring luxury stationery by interacting with clients using product knowledge and engagement- Exceeded store targets regularly by linking up, cross-selling and closing sales daily

Bachelor Of Design In Fashion And Textiles, Fashion/Apparel Design

- Diverse skill set, including fashion illustration, pattern making, and garment construction, capable of bringing creative ideas to life..

Certificate Iv In Marketing And Communications, Business

- Proficient in developing comprehensive marketing plans that target specific audiences and maximize ROI, utilizing market research and.

Bachelor'S Degree, Bioengineering And Biomedical Engineering