Ariel Ropp Email & Phone Number

Chicago, Illinois, United States

• Manage the scholarly and administrative activities of the Division of Education, including programs, projects, meetings, and other initiatives
• Coordinate the logistical planning and implementation of complex meetings and conferences, including creating agendas and writing minutes

• Developed, implemented, and evaluated an organized program of graduation audits and degree conferrals, including communication and outreach to degree-seeking students
• Streamlined and monitored customer support ticketing system to document and troubleshoot issues, identify trends, and deliver superior service
• Collaborated with cross-functional teams to improve client services, enhance internal systems and training, and optimize resources
• Ensured accuracy of transfer credit evaluation processing through quality control reports, tracking spreadsheets, and documentation
• Supervised and led three direct reports, provided training, and evaluated performance

• Developed and maintained expert-level product knowledge on the college’s degree audit system, uAchieve, and communicated clear, accurate information to users
• Assisted with SaaS degree audit system implementation, content migration, and quality testing
• Meticulously reviewed curriculum proposals in the college’s curriculum management tool and communicated potential issues to users regarding policy and system requirements
• Trained users on curriculum management software, assessed end-user experience via surveys, and reported findings and recommendations to senior leadership
• Troubleshooted technical audit issues for users and processed exceptions to degree requirements through ticketing system
• Coordinated administration and maintenance of the degree audit system, including the creation of more than 50 degree programs per cycle

Chicago, IL

• Programmed transfer course equivalency database with high attention to detail, including building institution and GPA tables, using condition codes, and writing equivalency rules
• Managed course articulation approval workflow in the transfer evaluation system (TES), including running reports, assigning courses to appropriate owners, and gathering syllabi for review
• Collaborated with department leaders to create course equivalency criteria to improve accuracy of equivalency decisions and expedite evaluation workflow
• Trained colleagues on the use of transfer-related tools (e.g. TES, Transferology) and best practices

Chicago, IL

• Advised a caseload of 200 students on degree requirements and course registration
• Communicated academic policies to students, parents, and faculty while upholding FERPA
• Closely monitored students to proactively identify at-risk scenarios and identified opportunities to develop, implement, measure and improve academic success strategies
• Assisted with updating student records and completing graduation audits
• Created standard operating procedure documents and compiled an advisor training manual

CAS Office Of The Dean

• Advised a caseload of 120 transfer students in one-on-one academic advising sessions, imparting a working knowledge of degree requirements and opportunities for students to achieve academic, career, and life goals
• Taught UNIV 201 seminar course for new transfer students on course topics such as learning strategies, social justice issues, and campus resources
• Assisted with the planning and implementation of advising programs and outreach including new-student orientation, academic probation advising, and early academic alerts
• Planned, marketed, and facilitated educational workshops on topics such as graduate school preparation and professional communication skill development
• Coordinated language competency exam program and outreach to faculty examiners
• Developed on-going assessment plans for academic advising services

• Evaluated student learning outcomes from Loyola’s undergraduate internship courses, reported on trends, and created tutorial video and supplemental materials to help students write meaningful learning goals for their.

Medill Career Services

• Organized and facilitated Speed Networking event and other career-related workshops
• Conducted personalized resume and cover letter reviews with journalism students
• Updated and improved online internship and job-search resources

Communications Amd Marketing Office

• Wrote, edited, and published official press releases on Goshen College news and events
• Ensured smooth office operations, including managing files, scheduling meetings, publishing internal communications, and providing customer service over the phone and at the front desk
• Created, edited, and migrated goshen.edu web content during a major website re-design to increase traffic and support institutional enrollment efforts
• Collaborated with coworkers and campus partners on print and digital media projects, including brochures, magazines, e-newsletters, videos, and social media campaigns

Maple Scholars Research Program

• Wrote and edited feature stories for Goshen Commons community news website
• Analyzed web traffic and improved social media presence
• Researched social capital theory as it connects to community journalism and engaged in weekly research meetings/presentations with a community of scholars
• Presented a final poster presentation on best practices for community newspapers

Goshen College Communications Department

• Organized content and layout for award-winning weekly campus newspaper
• Recruited and managed a staff of 60 student writers, editors, designers, and photographers
• Led weekly critique sessions, offering constructive feedback to staff members
• Wrote articles as needed, including editorials and news stories

Academic Resource And Writing Center

• Assisted students in one-on-one essay writing and test preparation
• Helped low-achieving students improve essay-writing scores

Goshen College Psychology Department

• Led study sessions as Teaching Assistant for General Psychology class
• Created surveys and conducted statistical data analysis for a research study on factors correlating with academic success for college freshmen
• Completed CITI training in order to assist with department research

Elkhart, Indiana Area

• Contributed two to three weekly news stories, around 200-700 words each
• Covered broad range of topics, usually local events and features

Elkhart, Indiana Area

• Wrote and edited weekly feature stories about mission workers
• Conducted interviews, research, phone calls, emails, etc.

Master Of Education (M.Ed.), Higher Education, Gpa: 4.0

Activities and Societies: Professional Development Committee Co-Chair, Higher Education Student Association (HESA) Executive.

Bachelor Of Arts, Communication, Psychology

GPA: 4.0 (on a 4.0 scale)