Perform pre-admission verification of benefits for potential clients. Readmit, interpret, and upload insurance verification in Electronic Health Records system in accordance with company policy and procedure. Upload incoming insurance documents in clients’ charts in EHR system. Submit requested medical documents to insurance providers. Create and submit claims to client’s insurance provider for reimbursement for all levels of care. Maintain contact with insurance providers for follow up regarding claim status and notate status updates in EHR system accordingly. Correct, modify, and re-submit insurance claims as necessary in accordance with policies and procedures of both company and the insurance provider. Coordinate with clients to obtain insurance payments issued directly to the client.

Prepared documents for data entry by compiling and sorting information and establishing entry priority. Verified, updated, and corrected source documents. Entered data into designated database.

Supervised a team of 15-20 employees. Promoted and modeled exceptional customer service. Built success through the development and optimization of people. Provided coaching, training, and feedback to improve associates’ performance. Addressed guest concerns and questions promptly with professionalism. Ensured all company procedures, standards, and policies were consistently followed

Supervised a team of 15-20 associates. Assisted with the promotion of company sales in order to meet and exceed goals. Guided associates to complete tasks and achieve goals. Performed all opening and closing duties. Supervised advertisement and merchandising. Worked in partnership with associate manager to complete inventory integrity processes. Earned multiple promotions following superior performance and demonstrated ability to quickly learn and master complex concepts.

Met or exceeded individual sales and productivity goals. Set up advertising display and arranged merchandise to highlight sales and promotional events. Participated in physical inventory preparation, execution, and follow-up. Repeatedly recognized for top performance through promotions and acceleration to increasingly responsible positions