• Service up to fifty guests promptly with food and beverage requests utilizing customer service to escalate rate of return• Ensure proper presentation of menu items through analyzing and upholding company standards to increase customer satisfaction• Assist guests with recommendations of food choice by suggesting different methods of food preparation to ensure customer satisfaction

• Led team of up to eight associates to reach daily objectives through organization and assigning individual tasks in order to create seamless operations• Administered individual daily assignments to reach company standards through coaching and advising • Modified daily operations by implementing new strategies within food preparation to decrease customer wait times

• Promoted products and services to customers through the phone by introducing business discounts to increase weekly quotas • Connected with local hotels by meetings and phone calls to provide personalized packages for their guests.• Collaborated with a team of five to address customer orders and implement strategies to maintain within desired budget