Ariel Cole Email & Phone Number

Atlanta, Ga, Us

Atlanta, Ga, Us

• Led the development of streamlined research operations processes, enhancing research efficiency and visibility.• Organized research events and workshops to gather feedback and set priorities.• Implemented a feedback system to improve internal communication effectiveness.

Alpharetta, Georgia, United States

• Analyzed and communicated customer feedback from various platforms to drive business improvements.• Provided actionable recommendations based on customer insights to enhance overall customer experience.• Collaborated with cross-functional teams to implement customer-centric strategies for Verizon Connect.

Alpharetta, Georgia, United States

• Implemented processes and templates to address researcher pain-points at Verizon Connect.• Supported research team by conducting customer interviews and analyzing research findings.• Collected data on researcher processes to identify efficient tools for improved work.

Atlanta, Georgia, United States

• Managed end-to-end event logistics, exceeding sales goals by 20%.• Developed engaging content for social media and email marketing.• Coordinated event setup, management, and breakdown for seamless execution.

• Led teams in resolving customer issues and assisting with transactions to enhance customer experience.• Provided training and coaching to improve selling skills, resulting in exceeding sales metrics.• Managed store operations, monitored inventory, and ensured compliance with company standards.

Atlanta, Georgia

• Developed enterprise-wide process to reduce rate of returns by 50%.• Exceeded high accessory revenue district-wide, surpassing multiple performance metrics.• Analyzed customer needs and presented value-added solutions.• Organized and participated in marketing campaigns to drive customer involvement and increase sales.

Atlanta, Georgia

• Supervised, trained, and coached employees to meet personal performance goals.• Provided exemplary service to exceed customer expectations both independently and as part of a team.• Maintained quality service by implementing organizational standards.

Stockbridge, Ga

• Coordinated and executed details for social and corporate events, including event set-up/break-down and guest management.• Successfully solicited sponsorships and donations through fundraising efforts.• Recruited, managed, motivated, and evaluated volunteer staff to ensure successful event support.

Valdosta, Ga

- Provided on-air voice talent for commercial advertisement.- Assisted in the production of on-air promotions, PSA’s, and commercials.- Updated social media sites with relevant content to reach target audience to attract a broader fan base.- Executed promotion ideas such as: giveaways, writing promotion content, and distributing information to the public via broadcast or social media.