Marketing• Creation of new or updated brand collateral for each department for both properties in the region;• Ensure hotels' websites are updated with relevant and current information;• Organising and assisting content creators with photo and video shoots according to the brand direction;• Initiating awareness of special marketing events/activations from creating digital flyers and guest-facing collateral, to sharing in-feed and story content on social media;• Ensure the internal teams are equipped with the correct information to further sell and upsell on-property experiences;• Creating social media content calendars and scheduling monthly posts;• Maximising exposure and engagement on social accounts, via sponsored or organic content, with the purpose of driving traffic to and conversion from the website; • Promoting local events and initiatives, with sponsored or organic content and promotions, monitoring engagement and ROI.• Community management for social platforms to ensure consumer’s narrative are in line with that of the properties’;• Managing online crisis within guidelines from Corporate social media and Communication teams, making sure all issues are addressed and responded to.Public Relations• Write newsworthy articles/publications for the properties to appeal to local audiences;• Coordinating all logistical details with influencers from pre-arrival to departure;• Creating strong relationships with media outlets and influencers, while managing their stay;• Create sales kits that tells a simplified story of the properties to be shared with partners;• Respond to PR inquiries from media partners.

• Maintain and update accounts, including traces, creating and updating bookings, manipulating events in the function diary and the preparation of banquet event orders.• Incentivise and promote the Belmond Caribbean properties as the ideal destinations for Groups and Events (MICE, Special Celebrations) to source markets. • Organise and coordinate event logistics from conceptualisation to production with event designers. • Distribute Special Event Services correspondence to the resort operating departments as required. Examples: Amenity Cards, Resume, Change Log and Banquet Events Orders.• Be familiar with dedicated event software to create daily and weekly events reports.• Prepare accurate written correspondence including, contracts, reports, banquet event orders, schedule of events, printed menus, and emails using dedicated software’s and Microsoft office package.• Receive and respond to incoming telephone calls to the Events Department in accordance with Belmond Standards, and assist with overflow for Sales & Marketing, Food & Beverage, and Executive Office.• Fostered and Maintained customer and vendor relationsHelp to organise the weekly meetings so that the Weekly Events Report can be shared and discussed internally to anticipates needs and actions.• Assure the correct execution of Daily and weekly events reports, events billing and purchase order.• Spearhead, conceptualise and strategise the Destinations Dining Private dining concept.