• Assisting auditors in reviewing and validating documentation while actively participating in IT controls testing to ensure compliance and accuracy• Contributing to the development of website and social media content to strengthen the firm• Attending client meetings and diligently recorded detailed notes to capture key discussions, action items, and follow-up tasks

• Evaluate employee skills and knowledge regularly, training, and mentoring individuals in order toincrease work performance• Resolving customer complaints and issues while offering thoughtful solutions to maintain customersatisfaction• Led and directed team members on efficient methods of operations and procedures

• Served food, beverages, or desserts to customers in such settings as take-out counters ofrestaurants, cars, and other vehicles• Knowledge of principles and processes for providing customer and personal services which includescustomer needs assessment, meeting quality standards for services, and evaluation of customersatisfaction• Trained incoming team members on daily tasks and responsibilities

• Intake high number of inbound calls daily and make outbound calls to parents when necessary• Processed payments, corrections, cancellations, inventory, graduation preparation, and bookedappointments• Taught curriculum and proper usage of technique while ensuring the safety of all students

• Intake high number of inbound calls daily and make outbound calls when necessary• Processed payments, corrections, cancellations and booked appointments• Established customer relationships and follow up with customers, as needed

• Oversaw the safety and wellbeing of 20 to 30 children at a time • Assisted drop off/pick up, head counts, and distributing materials• Coordinated camp activities such as arts and crafts, face painting, and cooking, music time