Arielle Combes
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Arielle Combes Email & Phone Number

Directrice Banque and Services financiers at Twelve Consulting
Location: Greater Paris Metropolitan Region, France, France 8 work roles 3 schools
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Current company
Twelve Consulting
Role
Directrice Banque and Services financiers
Location
Greater Paris Metropolitan Region, France, France
Company size
90 employees

Who is Arielle Combes? Overview

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Arielle Combes is listed as Directrice Banque and Services financiers at Twelve Consulting, a company with 90 employees, based in Greater Paris Metropolitan Region, France, France. AeroLeads shows a matched LinkedIn profile for Arielle Combes.

Arielle Combes previously worked as Directrice Banque & Services financiers at Twelve Consulting and Mastère Spécialisé Marketing des Services et Relations Client at Neoma Business School. Arielle Combes holds Master Spécialisé, Marketing Des Services Et Relations Clients from Neoma Business School.

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Twelve Consulting

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About Arielle Combes

(English hereafter)Comment faire de votre Transformation Digitale un formidable challenge, source de cohésion globale et de Motivation individuelle ? Guider les décideurs pour Innover ? Dessiner de nouveaux Modèles Economiques ? Inventer de nouveaux Usages pour mieux servir vos Clients ?Experte des métiers de la Finance et de leurs challenges, j'apporte de l'Innovation dans les Services aux Clients par des démarches Agiles et innovantes : Stratégie Client, gestion de projet, Outils (CRM, outils de mobilité) et une meilleure Appropriation du Digital par les équipes.Au cours de ma carrière, j’ai managé des services Clients Multiculturels, accompagné le passage à un Environnement Concurrentiel, transformé la relation client pour plus d'efficacité et de valeur. Administrateur certifié Salesforce, j’ai géré des projets jusqu'à 200 utilisateurs sur 5 pays.Enfin, diplômée en Informatique (Ingénieur) et Marketing (Mastère), je sais faire dialoguer les différentes parties prenantes des projets de transformation digitale.How to make your Digitisation a Success? To drive key people to Innovate? To design new Business Models? To radically Transform Clients interactions?Experienced in Clients relationship management for Financial Services, I leverage Agile approaches to bring Innovation in Clients services: Strategic planning, Project and Change management, tools (CRM, mobile apps) and teams’ digital Education and Mentoring. I am used to work in teams to define Roadmap and drive projects until Completion. Throughout the positions held, I have dealt with embracing competition, managing Multicultural teams and transforming client relations to increase commercial efficiency.As a Salesforce certified admin, I have lead several projects up to 200 users across 5 countries.Last but not least, thanks to degrees in IT and Marketing I am able to enable fruitful dialogue between digital transformation stakeholders.

Listed skills include Financial Markets, Derivatives, Trading Systems, Capital Markets, and 44 others.

Current workplace

Arielle Combes's current company

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Twelve Consulting
Twelve Consulting
Directrice Banque and Services financiers
Paris, FR
Website
twelve-consulting.com
Employees
90
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8 roles · 38 years

Arielle Combes work experience

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Directrice Banque & Services Financiers

Current
Twelve Consulting

Paris Area, France

Missions de conseil en transformation digitale essentiellement auprès de clients dans les Services Financiers / Consulting in digitisation of clients relationships for Financial services businesses- CRM- Mobility / Apps- Commercial efficiency

Oct 2015 - Present

Mastère Spécialisé Marketing Des Services Et Relations Client

Neoma Business School

Paris Area, France

Innovation in Client Relationship managementCRM, e-CRM and S-CRMDigital MarketingProject and Change management

Oct 2014 - Oct 2015

Deputy Director Group Client Management - Head Of Commercial Support

Lch.Clearnet Group

Paris Area, France

Developing senior executive level relationships for a portfolio of Tier1 Group clients (Key Account Management).Leading commercial support area: CRM strategy, due diligences, cross-assets documentation.Implemented a single Salesforce instance across the LCH.Clearnet Group (6 locations, Europe & US)

Jul 2012 - Jun 2015

Deputy Director Customer Relationship Management

Lch.Clearnet Sa

Management of a team of 10 account managers over 5 countries to serve 100+ European clients.Driving and developing relationships in a changing landscape (from monopoly to competition).Choice and implementation of Salesforce as CRM tool for the company.Customer satisfaction program: client survey, definition of internal metrics, incident and escalation.

Jan 2004 - Jun 2012

Deputy Director Customer Service

Euronext

Management of a team of 5 to 19 account and product managers across 4 locations.BAU client relationships management (front and back offices), The activity focused on implementing harmonised trading and clearing systems and services in the light of the merge of the 5 European exchanges: it entailed gap analysis, service description, training, roll out of.

1999 - 2003 ~4 yrs

Head Of Customer Service For Trading And It Services

Matif Sa

1993-1994 lead the methodology and data administration team to support the design of the It renewal program (new trading, clearing and corporate systems).1994-1995: Internal organisation consultant to implement new service offer and improve efficiency; take part to the reshaping of clients relationships1996-1999: management of account managers (up to 8) to.

1993 - 1999 ~6 yrs

It Project Manager

Marben

Consultant to manage projects and develop applications under Oracle for various companies: Société Générale, EDF, Matra Espace and Matif SA

1988 - 1993 ~5 yrs
Team & coworkers

Colleagues at Twelve Consulting

Other employees you can reach at twelve-consulting.com. View company contacts for 90 employees →

AC Arnaud Ceyrac Arnaud Ceyrac Colleague at Twelve ConsultingGreater Paris Metropolitan Region, France View → AO Alexis O'Quin Alexis O'Quin Colleague at Twelve ConsultingParis, Île-de-France, France, France View → AD Alexis Dujardin Alexis Dujardin Colleague at Twelve ConsultingGreater Lille Metropolitan Area, France View → SB Salamata B. Salamata B. Colleague at Twelve ConsultingGreater Paris Metropolitan Region, France View → NB Nicolas Barbas Nicolas Barbas Colleague at Twelve ConsultingParis, Île-de-France, France, France View → MG Markus Geier Markus Geier Colleague at Twelve ConsultingParis, Île-de-France, France, France View → CC Camille Chabal Camille Chabal Colleague at Twelve ConsultingParis, Île-de-France, France, France View → JM Julia M. Julia M. Colleague at Twelve ConsultingGreater Paris Metropolitan Region, France View → AF Alexandre Favreau Alexandre Favreau Colleague at Twelve ConsultingSt.-Maur-des-Fossés, Île-de-France, France, France View → AV Agathe Verfaillie Agathe Verfaillie Colleague at Twelve ConsultingParis, Île-de-France, France, France View →
3 education records

Arielle Combes education

Master Spécialisé, Marketing Des Services Et Relations Clients

Neoma Business School

Thèse professionnelle : Le rôle du social media dans le développement commercial des sociétés de gestion d'actifs

Engineer, It & Management

Isim - Institut Des Sciences De L'Ingénieur Montpellier

Activities and Societies: Trésorier du Bureau des Elèves, Leader pour la participation au Spi Dauphine (Recherche du bateau et d'une.

FAQ

Frequently asked questions about Arielle Combes

Quick answers generated from the profile data available on this page.

What company does Arielle Combes work for?

Arielle Combes works for Twelve Consulting.

What is Arielle Combes's role at Twelve Consulting?

Arielle Combes is listed as Directrice Banque and Services financiers at Twelve Consulting.

Where is Arielle Combes based?

Arielle Combes is based in Greater Paris Metropolitan Region, France, France while working with Twelve Consulting.

What companies has Arielle Combes worked for?

Arielle Combes has worked for Twelve Consulting, Neoma Business School, Lch.Clearnet Group, Lch.Clearnet Sa, and Euronext.

Who are Arielle Combes's colleagues at Twelve Consulting?

Arielle Combes's colleagues at Twelve Consulting include Arnaud Ceyrac, Alexis O'Quin, Alexis Dujardin, Salamata B., and Nicolas Barbas.

How can I contact Arielle Combes?

You can use AeroLeads to view verified contact signals for Arielle Combes at Twelve Consulting, including work email, phone, and LinkedIn data when available.

What schools did Arielle Combes attend?

Arielle Combes holds Master Spécialisé, Marketing Des Services Et Relations Clients from Neoma Business School.

What skills is Arielle Combes known for?

Arielle Combes is listed with skills including Financial Markets, Derivatives, Trading Systems, Capital Markets, Change Management, Electronic Trading, Equities, and Crm.

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