Ariel Peña Email & Phone Number

Greater New York City Area

▶ Design, facilitate and project manage new product trainings to 3K+ Apple and external sellers, like Best Buy, Verizon, and AT&T, on how to best position new products to the customers in-store and online.▶ Coach and develop 6 managers for South East region to lead high-performing teams that generate over $800M+ in yearly revenue, training leaders on how to coach, conduct interviews, and administer P.I.P. ▶Conduct development sessions with C-Level executives, focused on mentoring teams to provide soft skill development like business planning strategy and technical training of tools such as WebEx, Teams, and Zoom. ▶ Developed a new employee onboarding program and curriculum for 300+ Apple Sellers, supervising 10 trainers across 7 live sessions and production of 28 self-guided modules as Program Manager. ▶ Awarded Training Manger of the year in 2018 helping design training initiatives for enterprise and retail sales that led to national launch of Business Excellence Program and Apple Masters training program. ▶ Earned Training Manager of the Year in 2021, for creating a development plan for new Account Executives focused on relationship building, field engagement, data analytics and executive presence. ▶ Devise production solutions with new technology to transition from in person training to video conference via introducing green screens, creating in house studios, introducing sound design, saving $3K+ per training cycle.▶ Produced 60+ hours of published training, with an emphasis on gamified bite sized modules for younger employees via home studio, including on camera work, voice overs, and editing. ▶Certified MBTI Practitioner since 2018, delivering over 10-12 evaluations for key leaders, leveraging expertise to coach teams on effective communication, leadership, and development.

Greater New York City Area

▶ Managed 10 C-Level franchisees, set up over 50 locations for 10+ companies, enhanced branding, marketing, and training processes, and increased revenue through effective L&D and operational transitions.▶ Leveraged the ADDIE model to create and implement 25 internal courses and 30-40 external training solutions, from analysis and design to implementation and evaluation, including contributions to internal sales conferences.▶ Partnered with Vice Presidents and Directors at a national level to analyze gaps and trends in T-Mobile Premium Retailers (TPR) sales results to create and offer training solutions to impact sales and drive growth.▶ Managed a team of Instructional designers, project managers and coordinators to enhance the branded footprint within T-Mobile to collaborate with TPR operators on strategy to increase sales with a focus on prime conversion.

Certificate Program, Data Science - Sql & Tableau

Project Management

Bs, Information Science