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@kpmg.com
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3 phones found area 973 and 201
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Ariel Rak is listed as Global Program Manager | Strategic Customer-Focused Leader | Building and Leading High Performance Teams | Improv Coach at KPMG US, a with 44806 employees, based in Greater Saginaw-Midland-Bay City Area, United States. AeroLeads shows a work email signal at kpmg.com, phone signal with area code 973, 201, and a matched LinkedIn profile for Ariel Rak.
Ariel Rak previously worked as Sr. Director - Program Manager - Artificial Intelligence Transformation Program at Kpmg Us and Sr. Director - Digital Nexus Technology Services Journey Partner, LATAM at Kpmg Us. Ariel Rak holds Mba, Business Administration from University Of California, Berkeley - Walter A. Haas School Of Business.
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With 20 years of experience in client facing and internal roles implementing technology and leading global client support teams, my passion is helping companies leverage technology to drive growth and increase efficiencies. I have significant experience scaling client support teams by improving processes and increasing client satisfaction. The business relationship, supporting clients, and ensuring the right program goals are in place are always top of mind in ensuring a program is relevant. Motivating and mentoring our people, growing teams and bringing fresh perspectives and positive energy have consistently been important aspects of what I do to promote a healthy, productive and engaging work environment. I bring a mindset of agility, proactiveness, transparency, clear communication and trust to all my projects and stakeholder engagements. As an improv actor, I thrive on ambiguity, listening to others, supporting my team, communicating clearly and extemporaneously, and thinking on my feet – all critical to my professional engagements. Finally, I care deeply about diversity and inclusion, with a focus on people with disabilities and caregivers. During my time at KPMG I have helped drive and implement our DEI strategy at a local, national and global levels. Connecting people that can offer advice and support with those that need it, both inside and outside of a formal work environment, can make a huge difference. Pay it forward!
Listed skills include Cross Functional Team Leadership, Strategy, Management, Product Management, and 44 others.
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A career timeline built from the work history available for this profile.
In our firmwide Artificial Intelligence Transformation Program, I provide program management oversight of one of the key workstreams on the Generative AI disruptions to our business.
Greater Saginaw-Midland-Bay City Area
As Journey Partner for LATAM, I have responsibility for the relationship between our Latin America leadership and the regional technology organization. I contribute to the LATAM growth strategy and priorities by ensuring our technology organization is best able to support the regional needs with front and back office technology projects and operations. Furthermore, I strive to become a trusted business partner to help technology drive growth, reduce costs and enable our practitioners in supporting our collective clients.
Midland, Michigan, United States
Freelance improv instructor / coach. Improv is all about comfort with ambiguity, listening to others, concentrating and being present, supporting one's team, communicating clearly and extemporaneously, and thinking on one's feet. These are important life and professional skills for everybody. Not to mention that it is just fun and funny - aspects that keep us all going in our daily lives.
Short term engagement to run the global PMO in the lead up, participation and aftermath of the UN Climate Conference (COP26) in Glasgow. Supported the work streams (climate campaign marketing, local presence and support, internal and external communications) and worked closely with global leadership to enable successful participation in Glasgow.
Greater New York City Area
Responsible for deployment and global support of enterprise work collaboration project delivery tools as part of the Source, KPMG Advisory’s next generation insights, methods and tools platform to enable business transformations. In addition, responsible for the portfolio of development projects to support the entire Source platform. This includes working with various Advisory services and stakeholders and managing offshore teams in India to provide platform and application functional support.
Short Hills, Nj
Director in the Technology Enablement practice of Advisory Services' Management Consulting, specializing in portfolio, program and project management.
San Mateo, Ca
Led Clarizen's professional services worldwide, including customer implementations and technical services. Grew a global team of technical consultants and implementing internal processes to scale our services to a rapidly-growing customer base, with the goal of providing customers with exceptional implementation experiences and long term strong relationships with Clarizen. During this time also served as the technical account manager for the company's largest account.
San Mateo, Ca
Customer Success Manager for enterprise & strategic customers globally. Duties included business analysis and solution recommendation, implementation of enterprise software, developing tailored solutions using Clarizen's customization engine, ongoing technical account management, developing deep understanding of customers' business processes and identifying solutions to address work management and project management needs. Responsible for $2MM in annual recurring revenue (ARR) from some of Clarizen's largest and most strategic customers and ensuring their satisfaction with software solutions and services.
Calgary, Canada Area
• Partner with multiple business units and engage cross-functionally with commercial, marketing, and R&D leaders to define new product strategy, document business requirements and product roadmap, address business and customer needs and market participation opportunities; work closely with engineering / R&D to design, develop and introduce new products; resulting in 6 projects launched totalling $300MM NPV• As local business strategist, analyze local market; create models to assess financial benefits of new products; build market plans to increase revenue, margin and market share; present findings, recommendations and market plans to stakeholders up to executive level; resulting in multiple new product developments, significant strategic intent and new dedicated resources • Lead collaborative work across functions to develop and execute comprehensive, multiple-business unit regional M&A strategy, identify and analyze target acquisitions and investments; resulting in identification, analysis and pursuit of targets between $30MM - $1B• Create new local customer relationships and seek opportunities for numerous business units; resulting in new sales and broad exposure to the corporation's activities
Midland, Mi
• Led operational initiatives for newly-formed customer-facing group: developed work plans, gathered and analyzed relevant data, developed final recommendations and implemented processes and tools; provided strategic insight to services and solutions delivery and customer-focused mindset; resulting in improved clarity and efficiency, increased service sales opportunities and streamlined issues escalation • Led executive-sponsored project for assessing service contracts' quality, resulting in improved negotiation position with customers • MBA internship (2008): provided insight on services solutions and sales while implementing new business unit; drafted white paper for executive leadership on the business unit's evolution
Greater San Diego Area
• Led all post-sales, customer-facing operations: technical/customer support, training, implementation services, data services, product enhancements; managed 10-15 people globally; served as top level escalation point prior to COO• As customer advocate and voice of the user, worked closely with Product and Engineering to assess user needs, define and document new features; communicated impact and process to customers; planned roll out of new product enhancements; all resulting in increased customer satisfaction and improved product competitiveness• Product manager for pricing comparison module in ERP; worked closely with Engineering and external data providers to document and address customer needs; owned module design and operation expertise• Built highly effective technical customer-facing teams to provide superior support, implement best practices and ensure customer success using the software products• Spearheaded cross-functional efforts to increase sales and quality of professional services by developing new processes to identify and pursue service opportunities; increased the revenue of services sold by 60% year-over-year• Worked with Sales to support new business opportunities; provided expertise on technical implementation and solutions to ensure customer success• Built and developed positive relationships with customers in North America, Europe, Africa, the Middle East and East Asia by coordinating Engineering, Sales, Finance and Marketing to satisfy customers’ needs
Greater San Diego Area
• Led team that managed all ERP implementation projects: 40-60 projects ranging between 3-200 users; coordinated, scheduled and ensured timely and efficient delivery of all professional services for projects (implementation services, on site training, data conversion)• Worked closely with Sales and Support for successful transition from sale through implementation to live use; guided customers through implementation phases; scheduled, assessed readiness and supported customers for 'go live' and full converstion to live ERP\• Assessed enhancement emerging during implementation or from sales process; worked closely with Sales and Engineering to determine solutions and communicated effectively to customers• Founded Data Services department after recognizing the need for value-added software solutions; established service guidelines and work procedures for the new department; resulting in initial incremental revenue of $100K
Greater San Diego Area
• Provided excellent front line support to customers globally with strong troubleshooting and analytical skills (SQL, advanced Access and Excel); addressed issues efficiently and effectively by actively engaging with Engineering• Promoted to management after six months
Israel
• Managed global customer support for automatic vehicle location product line and engaged closely with hardware and software engineers to provide them with holistic view of customer needs and product use• Identified need for improved documentation and managed documentation effort, resulting in higher quality and more detailed documentation
Israel
• As Executive Officer, responsible for logistics and safety of 120 soldiers during basic and advanced training and active duty; completed assignment with a perfect safety record• As Platoon leader (40 soldiers), led platoon in helicopters’ crash recovery efforts, displaying significant leadership under stress and ensuring safe completion of the mission• Commanded and led numerous rescue and maintenance missions into live minefields• Winner, platoon competition for operational excellence (as Platoon Commander)
Activities and Societies: Co-chair, 2008 Berkeley Energy Symposium, a 550 attendee, $60,000 conference highlighting UC Berkeley energy.
Activities and Societies: Debate team, Teaching assistant for Java programming courseGraduated cum laude
Quick answers generated from the profile data available on this page.
Ariel Rak works for KPMG US.
Ariel Rak is listed as Global Program Manager | Strategic Customer-Focused Leader | Building and Leading High Performance Teams | Improv Coach at KPMG US.
AeroLeads has found 2 work email signals at @kpmg.com for Ariel Rak at KPMG US.
AeroLeads has found 3 phone signal(s) with area code 973, 201 for Ariel Rak at KPMG US.
Ariel Rak is based in Greater Saginaw-Midland-Bay City Area, United States while working with KPMG US.
Ariel Rak has worked for Kpmg Us, Creative 360, Kpmg, Clarizen, and Dow.
You can use AeroLeads to view verified contact signals for Ariel Rak at KPMG US, including work email, phone, and LinkedIn data when available.
Ariel Rak holds Mba, Business Administration from University Of California, Berkeley - Walter A. Haas School Of Business.
Ariel Rak is listed with skills including Cross Functional Team Leadership, Strategy, Management, Product Management, Product Development, New Business Development, Leadership, and Strategic Planning.
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