Ariel Wright Email & Phone Number

Nashville, Tennessee, United States

Coordinates with business area management to define the scope, specifications, deliverables, and controls of projects for new and existing application development technologies and software capabilities.Analyzes and defines new processes and works with business area management to determine appropriate use of systems and system requirements to support the processes. Works with IS staff to coordinate, to monitor and to report project status and ensures the delivery of quality solutions within agreed timeframes.

Nashville, Tennessee, United States

Consult with the business and product owners to prioritize and shape the product backlog, using Agile practices for prioritization around business valueUtilize Flow to improve User Setup for Admin teamIdentify and gather requirements, translating into best practice, scalable solutions with a focus on an exceptional user experience.Map functional business requirements to Salesforce.com features and functionality.Interview/solicit requirements from internal/external stakeholders.Facilitate user workshop sessions, engage in conversations with technical and QA teams that ensure systems meet business needs.Assist with UAT for a Salesforce CPQ implementation and document findings from testing

Brentwood, Tennessee, United States

Handles all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks.Attends regular meetings to reevaluate new business model and adjusts as necessary, Prepares recommendations on organizational improvement.Discusses long-term goals of the business as these goals pertain to a new business modelWorks with members of the team to offer different ideasClarifies strategic and operational problems and successes with management.

Nashville, Tennessee, United States

Manage all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rulesSalesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reportsIdentify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experienceCreate a platform roadmap and define priorities, liaising with stakeholdersOwn the communication of any platform changes to end users and stakeholdersData management to improve Salesforce data quality, implementing rules and automation as neededProactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer

Provides the Sales team with the support, tools and skills necessary to increase sales and overall revenue growth.Provides Support for Salesforce management- Opportunities, orders, DocuSign, etc.Coordinates with Sales Engineering to manage inventory demandProvide successful support, development, implementation, and monitoring of enablement programs. Partner with Sales team to assist with Pipeline management.Identify and spotlight repeatable standard methodologies for rapid dissemination across the field.

Brentwood,Tn

Carry out CRM system testing and actively participate in biweekly CRM Project Team meetings with a team Developers, Consultants, and EngineersAssist with maintenance and distribution of member information, Maintain member and fleet information, gather and distribute member information to staff .Utilize Microsoft Dynamics CRM to work cases, add new accounts, and discountingAdministrative duties including but not limited to: Data Entry, Office Correspondence, etc. Support Sales Reps, Truck stops, and Fleets with fuel related issues

Nashville, Tennessee

Work within an established customer and own a dedicated territory. Develop the expertise to provide accurate monthly/quarterly sales forecast.Acquire invaluable experience updating and managing your opportunity pipeline in the latest CRM technology. Work proactively, well in advance of product renewal date to provide all the information, pricing, etc that a customer would need in order to execute a timely renewal.Conduct routine Health Checks in advance of the renewal date and capture health status of account in order to ensure a timely renewal, Collaborate with other team members and management to optimize sales process Identify lead generation opportunities in order to expand the territory and drive upsells to High volume of customer contacts through phone and email each day .Effectively partner and build relationships with external clients. Manage basic objection handling with customers.

Nashville, Tennessee

Conduct regular health checks at agreed upon recurring intervals to gauge product satisfaction and value attainment. initiate steps as needed to remediate customer concerns/roadblocks prohibiting satisfaction or product usage.Capture customers' product expectations, experiences, satisfaction, and abandonment propensity via qualitative feedback and quantitative measurement, “Voice of the Customer. "Ensure high level of professionalism during all interactions with customers and prospects via phone and email.Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met.Effectively assess client needs and requirements and deduce from clients all facts to adequately recommend satisfactory product solutions. Develop an effective level of product knowledge and able to overcome specific objections, Maintain the Salesforce CRM to ensure all relevant data is captured in a timely manner.

Franklin, Tn

Primarily responsible for managing customer financial accounts and records within a company.Prepare incoming and outgoing mail for distribution. Examine, sort, and route mail.Keep records of shipments, pouches, and sacks; and other duties related to mail handling within the company.

Salesforce Administrator

Graphic Design

Graphic Design