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Erica M. Email & Phone Number

Call Center Customer Service Representative at Connexus Resource Group
Location: Cincinnati Metropolitan Area, United States, United States 16 work roles 4 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Call Center Customer Service Representative
Location
Cincinnati Metropolitan Area, United States, United States

Who is Erica M.? Overview

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Quick answer

Erica M. is listed as Call Center Customer Service Representative at Connexus Resource Group, based in Cincinnati Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Erica M..

Erica M. previously worked as Call Center Representative at Harte Hanks and Call Center Customer Service Representative at Randstad Usa. Erica M. holds Information Technology from American Intercontinental University.

Company email context

Email format at Connexus Resource Group

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Connexus Resource Group

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Profile bio

About Erica M.

Over the course of my career, I have held a variety of positions. In the early days of the Internet, I taught myself HTML and how to design web pages. My background includes being an artist, a photographer, a blogger, a writer, and an editor. I've been conducting genealogical research for more than thirty years, and have assisted a lot of friends with their research. In addition to having lived in multiple states and cities, I have traveled extensively. As a photographer, I rate restaurants on Google and have an Instagram following as a photographer. Combining all of my skills would be perfect because I've always thought that learning never stops.

Current workplace

Erica M.'s current company

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Connexus Resource Group
Connexus Resource Group
Call Center Customer Service Representative
AeroLeads page
16 roles

Erica M. work experience

A career timeline built from the work history available for this profile.

Call Center Customer Service Representative

Current

Bainbridge Island, US

Processing and reviewing applications for Texas Rent Relief, Iowa Rent Relief and Kansas Emergency Rental Assistance. Data entry and emails. Processing and updating applications and assigning tasks to assist individuals in their time of need.After rent relief was done I moved onto Solutran where I did customer service for Healthy Benefits OTC, Food and.

May 2021 - Present

Call Center Representative

Chelmsford, MA, US

Customer service position for Ohio Pandemic Unemployment Assistance Call Center. Assisting claimants on the PUA weekly claims, initial claims, and whatever questions they may have about the processing.

Nov 2020 - Feb 2021

Call Center Customer Service Representative

Atlanta, GA, US

Contract customer service position for Ohio Pandemic Unemployment Assistance Call Center. Assisting claimants on the PUA weekly claims, initial claims, and whatever questions they may have about the processing.

Jul 2020 - Nov 2020

Material Handler

Rockville, Maryland, US

I was a material handler which was assembling kits for Ford Motor Corporation at Goodwill.

Jul 2019 - Oct 2019

Radio Announcer

Cedar Rapids, IA, US

Radio announcer and board engineer. Voiced commercials and kept track of commercials for company.

Jul 2018 - Mar 2019

Corpus Christi Police Vehicle Impound Control Officer

Corpus Christi, Texas, US

Customer service to assist people getting their vehicles or belongings. Impound items are assessed for damages, all info on vehicle and belongings and entered into computer.

Jan 2017 - Jun 2017

Police Vehicle Impound Control Officer

Tyler, Texas, US

Customer service to assist people getting their vehicles or belongings. Impound items are assessed for damages, all info on vehicle and belongings and entered into computer.

Aug 2014 - Jan 2017

Municipal Clerk I - Temp

Tyler, Texas, US

Hired for temporary position at the Municipal Courthouse for clerical duties such as sorting incoming mail, coded incoming correspondence/money mail and assisted clerks with making copies, scanning documents and updating addresses.

May 2014 - Aug 2014

Customer Service Representative For Eftps At First Data

Zurich, CH

Temporary work for the EFTPS at First Data through Adecco staffing. Enjoyed providing customer service on the phones for our taxpayers.

Mar 2014 - Apr 2014

Customer Service Representative

Provided email support for NCSoft Guild Wars 2 campaign. Ran billing reports and also went in game to find botters and eliminate them from game.

Sep 2012 - Jan 2013

Customer Service Team Lead

Lewisville, Texas, US

Trained and supervised other event specialists and ran food and general merchandise demonstrations in store. Worked with management and other vendors to help set up demonstrations.

Jun 2010 - Sep 2012

Customer Service Representative

Minocqua, Wisconsin, US

Greeted customers as they entered whichever department I was in at the time. Provided them with support in finding the product and processing their orders. Passed responsible beverage course to host wine tastings. Also helped with inventory, merchandise billing and product setup.

Jan 2005 - Jan 2010

Call Center Agent

Rhinelander, US

Provided customer service for our customers. Helped vetrinarians and customers with reptiles and fish.

Feb 2004 - Aug 2004

Web Designer For New North Network

Dallas, Texas, US

Designed and maintained web sites for our customers including any databases associated with the web site, provided marketing and positioning of the web site by adding them to search engines. Prior to the web design position I was a technical support representative for the internet department. We helped customers with any connection issues they were having.

Oct 1998 - Mar 2002

Broadcast Announcer

Board operator and radio announcer. Assisted at broadcast remotes. Judge for "Battle of the Bands

Jun 1998 - Nov 1998

Ad Services

Video Monitoring Services

Monitor network & cable television broadcasts for new commercials, transcribe them into our database for company clients.

May 1996 - May 1998
4 education records

Erica M. education

Information Technology

American Intercontinental University

Completed One Year Towards Associates, Graphic Design

Nicolet College

High School Diploma, Photography

Rhinelander High School

Spanish Language

Duolingo
FAQ

Frequently asked questions about Erica M.

Quick answers generated from the profile data available on this page.

What company does Erica M. work for?

Erica M. works for Connexus Resource Group.

What is Erica M.'s role at Connexus Resource Group?

Erica M. is listed as Call Center Customer Service Representative at Connexus Resource Group.

Where is Erica M. based?

Erica M. is based in Cincinnati Metropolitan Area, United States, United States while working with Connexus Resource Group.

What companies has Erica M. worked for?

Erica M. has worked for Connexus Resource Group, Harte Hanks, Randstad Usa, Goodwill Industries International, and Nrg Media.

How can I contact Erica M.?

You can use AeroLeads to view verified contact signals for Erica M. at Connexus Resource Group, including work email, phone, and LinkedIn data when available.

What schools did Erica M. attend?

Erica M. holds Information Technology from American Intercontinental University.

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