• Reviewed temporary corporate credit support article/ standard operating procedures for EMEA, APAC & LAC regions in order to monitor whether the operations team were serving the clients in all regions as per company policies & procedures.• Proactively identified the presence of monetary and regulatory risks, gaps, manual efforts that existed in the business operation in any market (country) and maintained regular communication with senior leadership regarding these findings.• Reached out to operations team leader based in affected market (country) in order to document the operational procedure (process flow chart), investigate the current operations, and finally generate solutions.• Drafted revised article/ standard operating procedures incorporating changes/ solution to be introduce in the current operations.• Engaged with Risk, Technology, Compliance & Governance teams to ensure that any change introduced in the draft was in line with the internal policies and external regulations. • Organized meetings with operations team leaders to get them aligned with the change. • Updated revised article and retired old document on the company server and sent communication template to all relevant stakeholders on the change and impact of that change in the business.• Implemented control measures in collaboration with Tech team to ensure that only authorized personnel had access to system/platforms/entitlements which reduced risk posture to American Express colleagues and clients.• Presented monthly updates on multiple projects’ progress to senior leadership either face to face or online.

• Prepared documentation to get Memorandum & Articles of Association, Trade License, Tax Identification Number Certificate, Business Identification number, Board of Investment Permission, Fire License, Environmental NOC, VAT Registration, Bond License, Import Registration Certificate, Export Registration Certificate for the clients.• Gathered data and generated Project Profile Reports on clients’ businesses for loan approvals.• Vetted land/building documents before purchase and applied for construction permission from City Council (for residential/commercial buildings) and Ministry of Local Government and Rural Development (for industrial building/shed construction).• Provided capacity building training on basic account preparation and business licenses renewals to clients’ employees.• Prepared and submitted clients’ personal Tax Returns.• Conducted tangible assets and inventory counts for clients’ businesses.

• Prepared lease agreements for residential, commercial & industrial lessee and renewed lease agreements for extended periods.• Oversaw multiple land development projects. The job entailed contacting sand supplier for sand and earth filling, employed labours for sand/ earth filling & also digging earth to create artificial water bodies, processing vendor invoices and labour wages.• Prepared and submitted documents to City Council for building construction permission, applied for utilities connection, negotiated material price with vendors, managed material inventory for re-order, kept daily updates on construction such as material used, labours employed, daily expenditure and so on in order to meet construction deadlines.• Submitted land tax & holding tax to regulatory authorities.• Maintained regular communication with land agents to purchase new land, vetted land documents along with company solicitors, updated land tax, resolved valid claims from the prospective land sellers and prepared purchase deeds.• Handled lessee complaints and promptly resolved them with appropriate measures.

Job Responsibility:• Invoice posting and transaction processing• Bank accounts reconciliation• Physical counting and management of inventory and fixed assets• Preparing financial statements