Hope for the better! Never lose hope!

As a Sales:• Conducted market research to identify potential customers and business opportunities. • Built and maintained relationships with clients through regular communication and follow-up. • Presented fleet management solutions to clients and responded to their inquiries and concerns. • Negotiated contracts and closing deals with clients. • Achieved and exceeded monthly and quarterly sales targets. • Maintained accurate records of sales activities using a CRM system.As an IT Support:• Provided technical support to clients regarding the use of fleet management software and hardware. • Troubleshot and resolved technical issues related to fleet management systems. • Maintained and updated software systems and hardware as needed. • Assisted clients in the implementation of new systems and upgrades. • Trained clients on how to use the fleet management software effectively. • Developed and maintained technical documentation for clients and internal use.

""Skills can be levelled up for the growth of the Company as well as Itself""

As an IT Support professional in a fleet management company, I likely gain a wide range of technical and customer service skills. Here are some key points to consider:• Technical skills: Learnt about various hardware and software systems used in fleet management, including GPS tracking systems and fleet management software.• Network administration: Gain experience in managing and maintaining the company's network infrastructure, including troubleshooting network issues, monitoring network performance, and maintaining network security.• Customer service: Develop strong customer service skills by interacting with customers, resolving their technical issues, and providing solutions to their problems.• Problem-solving: Problem-solving skills by diagnosing technical issues, finding root causes, and developing solutions to resolve them.• Communication skills: Improve communication skills by explaining technical concepts to non-technical users, documenting solutions, and communicating effectively with team members and customers.• Time management: Develop time management skills by prioritizing and managing multiple tasks and projects, and delivering solutions in a timely manner.• Documentation: Learnt the importance of documentation, including maintaining technical documentation, documenting solutions, and creating user guides.• Team collaboration: Work with a team of IT professionals and cross-functional teams to deliver solutions, and gain experience in working collaboratively to achieve common goals.