Arif Rokhman Email & Phone Number

East Java, Indonesia

Malang, Jawa Timur, Indonesia

Support PT SAAT Industri Indonesia, PT SII is subsidiary of YSQ International Group Singapore.Handle and Support IT Infrastructure for Jabung, Malang Plant, also Support Network Infrastructure for Batam Plant. PT Alcotraindo Batam, PT Indo Kreasii Grafika, PT Blue Ocean Laboratory, Jakarta Office (PT Paris Tobacco International).Job DescriptionMalang Factory & Jakarta OfficeSupervisor RuleIT Helpdesk, Technical Support, Handle and Resolve TroubleshootManage and Control IT Asset Management (IT Inventory)Manage and Monitoring Network for Malang Factory (On-Site)Manage and Monitoring Network for Jakarta Office, ALCO, IKG, BOL, TWH (Remote)Manage and Preparing Computer Integrated for New Joiner with MDM & AD StandardManage & Monitoring CCTV Security System (Surveilance)Assist and Monitoring of Fortigate FW Device as Network AdministratorAssist and Maintain the PABX Phone SystemAssist and Maintain the Copier, Printer, Label Printer, Barcode SystemAssist and Maintain Biometric, Door Access, and Fingerprint SystemConduct Security Awareness Training and Manage Security VurnerabilitiesManage IT KPI (Key Performance Indicator)Manage IT Yearly Budgeting PlanManage IT Long Term Project

Pasuruan, East Java, Indonesia

2nd Level Technical Support, Handle and Resolve TroubleshootManage and Control IT Asset Management (IT Inventory)Manage ATI1-ATI2 Computer NetworkManage and Control Infrastructure Security (ESET Protect Antivirus & New Generation Firewall Palo Alto)Monitoring and Manage Backup & Restore Data & System (Hybrid) by Veeam Backup & Restore Cloud SystemManage on Server Virtualization (VMWare & ProxMox)

East Java Province, Indonesia

Passed MTCRE Exam (Mikrotik Certified Routing Engineer)Assist of Palo Alto NGFW (New Generation FireWall) DeviceConfigure & Manage Network Main Router (Mikrotik)Manage & Migrate Network with Switch Manageable (Mikrotik CRS, Cisco SG220-300, TP-Link, Ruijie)Manage The Dude Network Monitoring for 2 Factory NetworksHand's On & Support User for 2 Factory with +/- 400 User & Device

East Java Province, Indonesia

Passed MTCNA Exam (Mikrotik Certified Network Assosiate)Manage All Unifi-Ubiquity Wireless Device with Unifi Network ManagementManage & Migrate All Backbone Network from UTP CAT5e & Cat 6 to Fiber Optic InfrastructureManage IT Asset Management (Approx. +/- 350 devices)Manage & Implement IT Minimum Standard Policy for IT UsersManage Microsoft Licensing Management (OS & Application)Manage Microsoft Windows AD (Active Directory) & Backup ServerManage Microsoft Azure (for Cloud System)Manage & Monitoring CCTV Security System (HIKVision)

East Java Province, Indonesia

Install and configure computer hardware operating systems and applicationsMonitor and maintain computer systems and networksTalk staff or clients through a series of actions, either face-to-face or over the phone, to helpset up systems or resolve issuesTroubleshoot system and network problems, diagnosing and solving hardware, network orsoftware faultsReplace parts as requiredProvide support, including procedural documentation and relevant reportsFollow diagrams and written instructions to repair a fault or set up a systemSupport the roll-out of new applicationsSet up new users' accounts and profiles and deal with password issuesRespond within agreed time limits to call-outsWork continuously on a task until completion (or referral to third parties, if appropriate)Prioritise and manage many open cases at one timeRapidly establish a good working relationship with customers and other professionals, suchas software developersTest and evaluate new technologyConduct electrical safety checks on computer equipment.PT. ANEKA TUNA INDONESIA was established in October 1991, as a joint venture company between Itochu Corporation, Hagoromo Foods Corporation -- a leading tuna brand owner in Japan, and one other foreign firm. We began commercial operations in November 1992, specializing in production and sale of canned tuna.Our canned tuna is a popular ingredients enjoyed at tables around the world and sold in Japan, Europe, Middle East, Australia, Canada, Africa and also in Indonesia as domestic sale.

Bachelor'S Degree, Information Technology, 3.44 Of 4.00

Informatics Engineering Education - Electrics Engineering Education Faculty of Engineering - Yogyakarta State University Jl. Karang Malang.

Vocational High School, Information Technology

Activities and Societies: Football, Basketball, Volleyball, Badminton, Traditional Opera, Traditional Music (Gamelan), English Debate.