Muhamad Ariff Fitri Jukebeli Email & Phone Number

Shah Alam, My

- Assist in ERP enablement initiatives - Assist in Pre/Post Implementation Review, Regulatory Compliance Review, Business Process Improvement, IT/Technical Due Diligence initiatives- Conduct business needs analysis and identify key business challenges - Identify improvement opportunities to achieve clients’ desired business outcomes - Define to-be state of processes, procedures, organizations, capabilities, solution application requirement and performance measurements - Assist with development/deployment/enablement strategy, roadmap and plan to achieve ‘To-Be’ state - Assist facilitation of deployment activities and measure achievement of desired outcome

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Develop long-term plans and integrated systems to improve operational processes and organizational efficiency.• Able to develop automation using Power Query for reconciliation in 3 weeks.• Collaborate closely with members of the Human Resource and Operations and teams to optimize systems that meet production goals.• Performed data cleansing enrichment and mapping tasks.• Identifying the data migration impact of all proposed changes before cutover.• Coordinate support management system for post-cutover ERP implementation by preparing requirements for support portal, support flow and support portal testing.• Brief and guide business users regarding the support management system after cutover.• Work with internal and external business partners to streamline business processes, improve operational efficiencies and identify current issues.• Troubleshoot issues by performing a thorough analysis. Develop well-thought-out resolutions and options.

Cheras, Selangor, Malaysia

Examined and analyzed risk by looking at the building site's surroundings to establish the appropriate insurance coverage for the clients. Liaised with the building manager to ensure the claim process runs smoothly. Wrote over 10 insurance renewal proposals for the clients to choose their insurance coverage. Designed 2 posters for the company's online training. Updated claim status to all staff for over 20 sites. Input clients' data into the company website precisely.

Selangor, Malaysia

Maintained high standards of customer service during high-volume, fast-paced operations. Handled more than RM7,000 currency and credit transactions quickly and accurately. Assisted management with inventory control and stock ordering. Cross-trained and coordinated scheduling with team members to ensure seamless service.

Selangor, Malaysia

Building and maintaining a strong rapport with employees, customers and various service and product representatives. Demonstrated leadership excellence by training new employees and assisting in the organization and implementation of staff and management meetings.