Muhammad Ariff Ihsan Mansor Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Business Support Consultant for FGV Prodata Systems Sdn.BhdTask and Responsibility:- Resolved customer inquiries via Email and Call.- Track, follow-up, and resolve customer's outstanding issues based on the ticketing system- Assist development team to extract data and updating mill's application- Document findings and solutions regarding the issues for future reference- Troubleshoot, Install and update mill's application system and database

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Associate Consultant for FGV Prodata Systems Sdn.BhdTask and Responsibility:- Resolved customer inquiries via Email and Call.- Track, follow-up, and resolve customer's outstanding issues based on the ticketing system- Document findings and solutions regarding the issues for future reference- Troubleshoot, Install and update mill's application system and database

Kuala Lumpur, Malaysia

Task and responsibility:- Providing 1st level support through Email or Call- Resolve customer issues before the deadline- Resolve customer complaints or problems and create troubleshooting documents for each issue.

Bangi, Selangor

Task and responsibility: - Promote item to the customer - Assisting customer in finding the item that they need - Resupply item on the shelf display

Jalan Tun Sambanthan, Kuala Lumpur

Task and responsibility:- Research information related to digital certificate creation and the use of digital signature- Present the finding relate to digital certificates and digital signatures to the supervisor.

Bachelor Of Information Technology, Information System, Second Class Upper

Activities and Societies: 1) Volunteer for Save Sungai Kuyoh Program 2.0 2017 2) Participate in Nottingham Ultimate Taekwando Showdown 2016

Foundation, Information Technology, 3.47