Responsibilities:• Conducted inspection and rework of incoming parts from supplier to ensure they met company quality standard before integration into production• Performed regular quality checks on riveted and welded parts during continuous production processes• Carried out routine TPM maintenance on rivet and welding machines. ensuring machinery operates efficiently and reduce downtime.• Conducted on-site inspection at customer facilities to address quality concerns, ensuring customer satisfaction and resolving issues promptly.

Responsibility: • Executed precise dimensional and visual inspections of incoming, in-process, and final products to ensure conformance with specifications. Utilized measurement equipment such as Coordinate Measuring Machine (CMM), micrometres, and vernier callipers.• Identified and documented quality issues by initiating Quality Notifications (QNs) for non-conforming products, meticulously verifying that the Engineering Drawing zone matched the exact defect location. Promptly reported major quality concerns to the supervisor.• Assisted Quality Engineers and conducted Material Review Board activities, including the identification and documentation of quality issues.• Engaged in Real-Time Problem Resolve (RTPR) initiatives, which involved root cause and corrective action analysis to expedite the disposition of non-conforming parts.• Generated daily Scrap, Rework, Repair (SRR) and Quality Notification (QN) reports using Microsoft Office suite, effectively managing, and tracking the Material Review Board budget for SRR parts.• Maintained adherence to 5S standards at the workstation, complying with safety regulations (Environment, Health & Safety) and Quality Policy. Project:LLW (Lean Leadership Week) Project, Reduce Aged QN (Quality Notification) • Reduced the number of aged Quality Notifications (QN) by 20%, from 185 to 156.• Freeing up SGD 17.6k cash flow in aged WIP and reduced SGD 92.3k of QN inventory cost.• Collaborated in a team to investigate root causes and implement effective countermeasures.

Responsibilities: • Developed an automated program for the Coordinate Measuring Machine (CMM) to streamline the Production Part Approval Process (PPAP) for new products, ensuring efficient and accurate dimensional inspections.• Collaborated with Quality Engineers to maintain complaint processing through 8D report and tracking systems, including identifying root causes, and implementing corrective actions.• Conducted comprehensive visual and dimensional inspections of incoming and in-process products, ensuring conformity with quality standards and specifications.• Demonstrated a keen eye for detail and meticulous documentation skills, accurately recording inspection findings and maintaining organized quality records.• Assisted in updating critical quality control documents for production reference, including Failure Mode and Effects Analysis (FMEA) and Production Planning and Control (PCP).• Participated in continuous improvement initiatives, analysing quality data, and proposing process enhancements to reduce non-conformances and enhance overall product quality.

• Provided excellent customer service by being friendly, helpful, and efficient in handling customer inquiries.• Processed payments accurately and efficiently including handling cash and cards without error.• Worked as part of a team, communicated effectively with other employees, as well as being able to work under pressure.• Prepared and served hot and cold drinks, including coffee, tea, espresso drinks, and smoothies.