Technical Customer Success Engineer | System Support Engineer
Current- Working at Global Support Services (GSS) to administers 24x7 remotely (portal/e-mail/phone) and also on onsite (customer location) to provide product consultant and support. Working in Global Support and cum as Duty.
- Support customer from various Industries and partners (i.e. SAP, Zuora)
- Application: MediationZone/Usage Platform Cloud Edition/ Usage Platform Private Edition
- Functional / Technology: Billing Mediation, Policy Control, OSS Mediation, Enterprise Data Processing, System/Business Integrator, Intelligent Data Analyzer, BSS Mediation
- Language: Java like internal APL (proprietary language)
- Platform: UNIX/Linux