Field Support Engineer
Current▶ Providing advance level troubleshooting & technical applications support across the company (Via phone, email, remotely and face to face). ▶ Experienced in Installing, Configuring and Troubleshooting Windows and Microsoft Technology Product based environments ( ex : Office, Teams, Excel)▶Laptop / desktop repair / hardware replacement such as keyboard, ram and hard disk & other hardware related. ▶Reimage / reformat laptop & desktop with a company Windows image.▶Experienced in Active Directory new user profile creation.