Arif Jagot Email & Phone Number

I am a Business Analyst with extensive public and private sector experience in diverse organisations. I am adept at capturing and assessing business / projects needs to identify issues / opportunities, document business requirements using Agile and Waterfall approaches coupled with process mapping to ensure business needs / project deliverables are met. Recent notable achievements have included: -Identification and impact of consequential change driven by the MHHSP Programme covering Change of Supplier (Gains/Losses) etc. Developed template to capture each consequential change for business function impacted for E.ON Next.Working with the MHHSP Design Team; had to quickly understand programme complexities and documentation covering the TOM, MPAN Ownership, Meter to Bank, Meter Changes, Method Statements and the energy settlement process. Documented Freshdesk user guide and trained colleagues; running daily stand-ups with colleagues to deal with new / outstanding queries, allocating queries via Freshdesk ticketing software.At Smart DCC working across multiple projects, delivered BRD for Digital Onboarding with recommendations, delivered BCDR BRD for Salesforce platform. Elicited and documented requirements for the DSP ecosystem, engaging with stakeholders across the various business functions and Solution/ Enterprise/ Security Architects. Engaged in workshop preparation / facilitation and follow-up sessions.I am a results-driven, adaptive individual with strong stakeholder management skills who can hit the ground running, delivering valuable expertise from the start and throughout the duration of a project or task. I harness Agile and waterfall business analysis skills to operate as an effective interface between technical and non-technical teams to ensure business outcomes are achieved.Specialties:✔️Business Analysis ✔️ Digital Change / Transformation ✔️Business Needs Analysis✔️ Board Level Stakeholder Engagement ✔️ Agile / Waterfall / Hybrid Methodologies ✔️ Requirements Capturing ✔️ Process Mapping ✔️ Workshop Facilitation ✔️ Problem Solving ✔️Gap Analysis ✔️Systems Analysis ✔️MS Office Applications✔️ Digital Change / Transformation ✔️ Board Level Stakeholder Engagement ✔️ Agile / Waterfall / Hybrid Methodologies ✔️ Requirements Elicitation✔️ Requirements Validation ✔️ Requirements Documentation

Listed skills include Business Analysis, Project Management, Stakeholder Management, Business Process Improvement, and 16 others.

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  De Montfort University

  Applied Business Information Systems