Manage Driver & Helper Schedules.Ensure the readiness of the Fleet Unit in accordance with the GDP Standards.Manage Driver Helper Training Schedule so that Service Standards & Vehicle Conditions are Excellent.Optimization of Load, Route & Delivery Time so that costs are more efficient and precise.Responsible for Goods Distribution activities. Minimizing Fleet Damage due to Driver error.Manage and Evaluate Driver & Helper performance for Discipline and Maximum Performance and ensure there is no cheating.

Optimization of Car Operation Utility and Driver Income to achieve Target Revenue.Manage and Evaluate Driver Performance for Maximum Income and Provide Good Service for Customers, With Zero Laka & Zero Complaint Targets and No Deviations.Responsible for & Monitoring of Operational activities starting from the Readiness of Drivers & Taxi Fleet before the road, during Taxi Operations on the road until returning to the Pool.Handling customer complaints, and resolving according to SLA targets.Build Communication, Coordination & Cooperation with all parties internally and externally so that Operational activities run smoothly.Manage Driver Training so that Service Standards are Maintained.Develop a work program so that the performance of the Driver and Fleet is Effective and Efficient.Maintain Stability and improve Employee Effectiveness & Responsible for Driver & Employee Retention.