# A seasoned professional with Bachelors Degree in Automobile Engineering, having 23 years of rich and diversified work experience in Automotive Service Industry and Product Quality Management. More than 20 years of extensive knowledge and experience of the Middle East & North African Automotive market.# Worked from Dealer level to Distributor level to Manufacturer level (Corporate Regional Office), gaining wide experience in Workshop operations (Service & Body shop), Front office reception (Customer facing desk), Corporate Planning & Quality Management.# Specialization in Vehicle Product Quality Enhancement (Complete vehicle life-cycle Quality management including proto-type stage), Vehicle Warranty Management, Recall/Service Campaign Management, Developing New IT support Systems & Process Introduction to capture effective VOC from markets and applying Kaizen (Continuous Improvement).# Career Path - Worked from grass root level of automotive industry - From Trainee Technician To Service Advisor to Body Shop Estimator to Workshop Controller to Service Reception Supervisor To Technical Service (Support) Engineer in Distributor to Service Engineer to Management position at Corporate Regional Office.# A strong believer of continuous learning Mindset. Learning and Development through more than 30 professional training's in the entire career path. And striving for more...