Muhammad Arif Murad Email & Phone Number

Kuala Lumpur, My

Malaysia

• Orchestrated collaborative efforts with Talent Acquisition team, enhancing assessment tools for interviews. Introduced and implemented tailored assessment methods for each position, improving hiring accuracy and strengthening the organization's Employer Brand.• Leading Employer Brand initiatives; Developed and implemented strategic employer branding campaigns especially engagement with universities (SME Bank University Outreach Tour & SME Bank Career Open Day, career fairs) resulting in increased candidate engagement and applications via LinkedIn as well as crowned Graduates’ Employer Choice of Awards (GCA) and Best Banking Partner for SME (International Finance Awards) in 2024.• Led the resignation process, managed staff retention initiatives, and ensured a positive exit experiencefor departing employees, as a result, 32% retention rate (20 out 43 staff retained) year to date.• Conducted periodic reviews of process governance, ensuring compliance with regulatory and internal control standards through yearly Regulatory Compliance Checks. (Manpower Planning Procedure, Exit & Offboarding Procedure, Talent Acquisition Procedure)• Acted as a speaker/moderator for workshops and talks on employer branding initiatives, presenting todiverse audiences including university students, faculty, and industry professionals.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

i. Delivered HR expertise in the areas of people strategies, talent planning, performance management, compensation, investigations, resolution of employee relations issues, and management and administration of all HR policies.ii. Managed and provided guidance and analysis in regard to Maybank People policy and procedure for the largest sector (15,000+ employees) to be aligned with the Bank's practice. Examined HR data trends, conducted strategic analysis and developed client-ready decks for internal/external clients.iii. Worked proactively in the areas of diversity, attrition analysis, retention strategies, change management and communications.Enabling change management initiatives including reinforcement of flexible work arrangements (Onboarded 6% of workforce to Mobile Working Arrangement (MWA) and talent experience enhancement (Spearheaded upskilling initiative via Scale-Up Clerical Program involving 3000+ clerical employees).iv. Partnered with Talent Acquisition & stakeholders on headcount management and recruitment strategies. Initiated focused hirings in 'nextGEN' talents and cut down sales recruitment TAT by 50% via 'SPEED14' project.v. Anchored few significant events such as the Maybank Group Employees Engagement 2022 Awards Dinner (as Chief Coordinator) & Chartered Banker Onboarding (as Emcee).

Federal Territory Of Kuala Lumpur, Malaysia

i. Managed and enhanced existing customer relationships such as Nando's Chickenland, Ninso, TBM & etc. Managed portfolio of existing accounts with minimal attrition. Held 76 clients with a minimum capital of RM 100k.ii. Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions through financing solutions and ad-hoc requests within the Bank's risk parameters and guidelines. Achieved NIL audit complications and managed to facilitate the listing of 2 existing clients.iii. Processed credit proposals and ad-hoc requests received from customers within SLA’s standard of service to ensure Bank’s risk parameters and guidelines are adhered to, and to be aware of common shortcomings highlighted by Group Credit to maintain high credit standards.iv. Marketed and promoted sales of the Bank's loan products to new and existing customers.v. Managed to obtain early confirmation by 2 months earlier than probation due date.

Kuala Lumpur, Kl, Malaysia

i. Worked closely with Managers and Head of Business sectors as initiative that will benefit the company and encourage more efficient and beneficial work from employees.ii. Promoted a positive and open work environment where clients (internal staffs) feel comfortable speaking up about issues.iii. Putting up papers and assisting Hiring, Recruitment External candidates and Appointment, Transfer Processes for Internal Pipelines.iv. Conducted analysis on the performance of the staffs as well as assisting in Annual Total Rewards Exercise.

Selangor, Malaysia

Assisted project manager with ongoing researches related to Ecology In practical works and write up. Involved in big CSR projects (Program Lestari Komuniti dan Alam Sekitar, Kpg. Dew, Perak) as facilitator. Also learned basic administration and management skills.

Kuala Lumpur, Malaysia

Assisted in selling company's products during Asian Games 2017. Approach crowds, interact with customers and promote products for sales.

Master Of Business Administration - Mba, Business Administration And Management, General, 3.71

Bachelor Of Applied Science - Basc, Biology/Biological Sciences, General