Ariful Farhad Email & Phone Number

• Communicating with our US clients. • Making sure if there is any new update or task assigned by our clients. • Handling the overall project. • Assign tasks to other stuff if necessary.• Making phone calls to the property buyers and sellers. • Making sure their preferences. • Arranging for the property viewing by our dedicated agent. • Follow up with the potential clients. • Making successful transactions and closing the deal. • Scheduling meetings with our US clients whenever necessary. • Preparing daily and monthly reports for management and actual US clients.

lead cultivation, administrative support, managing communications, and content creation. Dealing with property buyers, Sellers, listing agents, realtors, brokers. Engage new or previously uncultivated leads through callsBuild relationships with potential clients to guide them toward successful real estate transactions.Worked with Social Media ManagementSet up appointments, organize calendar invites for calls and appointments.Create and manage blog content, aligning with the team’s marketing strategy and client engagement goals.

Florida, United States

United Arab Emirates

• Selling Banks credit cards and loans of Mashreq Bank, Deem Finance and Commercial Bank of Dubai.• Providing customer support for bank card holders and other banking product users.• Making direct calls or Answering calls to the potential customers to sell credit cards and CBD loans• Provide a clear long-term positive view about our credit card benefits.• Convince to take loan and choose 12-month, 24 month or 60 months installment options.• Offering1year, 2years, 3years or 5years loans and easy payment plan with calculation.• Checking eligibility of the customer who wants credit card or long-term personal loans, AECB scores and DBR.• Confirming about if other existing banks credit card or personal loan or car loan the customer is having or not.• Collecting all requirement documents such as – passport, visa, salary account bank statement, Trading license (If holding investor visa), MOA (If holding Investor visa).• Visiting physically to the customer office or home and taking agreement sign on the credit card application form or bank account form or personal loan form• Provide live support via chat, replying emails and soon.• Checking all required information about our clients, customers and guest in the database management system such as checking their profiles, names, residents, date of birth, contact information, payment methods they use.• Cooperate the head of sale's to create sales strategies.• Support the development and implementation of integrated customers’ communication plans.• Keep records of customer interactions, process customer accounts, and file documents.• Identify and assess customers’ needs to achieve satisfaction.

Communicating with our foreign clients. Making sure if there is any new update or task assigned by our foreign clients.Handling the overall project. Assign tasks to other stuff if necessary. Making phone calls to the property buyers and sellers. Making sure their preferences. Arranging for the property viewing by our dedicated agent. Follow up with the potential clients. Making successful transaction and close the deal. Scheduling meetings with our foreign client whenever necessary. Preparing daily and monthly report for management and actual foreign clients.

United Arab Emirates

•Answering calls and making calls to our customers and clients via dialer.•Using CRM software to follow up with customers from time to time.•Provide live support via chat, and reply to emails soon.•Checking customers’ profile names, residents, date of birth, contacting, formation, and payment methods they use.•Cooperate with the head of sales to create sales strategies.•Support the development and implementation of integrated customer communication plans.•Keep records of customer interactions, process customer accounts, and file documents.•Identify and assess customers’ needs to achieve customers’ satisfaction.•Main point of contact for customer complaints.•Manage customers and clients accounts.•Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.•Updates accountholder’s personal information within our database system according to their request.•Provide information about our company’s ongoing and upcoming services and offers.

United Arab Emirates

Students counseling.Sales and Marketing. Preparing Class schedules.Preparing Course Budgets and Selection of trainers. Launching new courses and advertising the courses. Worked on SEO to top up website ranking.IELTS trainer and Instructor.

Banani, Dhaka, Bangladesh

• Answering calls and making calls to our customers and clients.• Provide live support via chat, replying emails and soon.• Checking customer’s profiles, names, residents, date of birth, contact information, payment methods they use.• Cooperate the head of sale’s to create sales strategies.• Support the development and implementation of integrated customers’ communication plans.• Keep records of customer interactions, process customer accounts and file documents.• Identify and assess customers’ need to achieve customers’ satisfactions.• Main point of contact for customer complaints.• Manage customers and clients accounts.• Handlecustomercomplaints,provideappropriatesolutionsandalternatives within the time limits; follow up to ensure resolution.• Updates account holder’s personal information according to their request within our database system.• Provide information about our company’s ongoing and up coming services and offers.

26, Baily Road, Ramna, Dhaka

Pgd, Human Resources Management/Personnel Administration, General

Bachelor Of Business Administration - Bba, Human Resources Management/Personnel Administration, General

Bachelor Of Business Administration - Bba, English Language And Literature/Letters

It was the second Semester of the transformation program from DIU to Unimap. This program's name was the Asian Summer Program—2014..