Ariful Islam Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Dubai, United Arab Emirates

✔ Conducted calls to determine customer motivations for purchasing and collecting.✔ Read product manuals to stay informed about the latest information on product specifications, pricing, and range details.✔ Proactively cold-called clients per day, using scripts to promote products, increase sales and develop company awareness.✔ Executed payment processing tasks through phone and email channels, accurately inputting transaction information into software and supplying verifiable records.✔ Registered data, completed call logs and submitted reports to manager to relay developments, issues and progress.✔ Accurately recorded calls, client information and sales data on CRM systems for future marketing and sales purposes.

Dhaka, Bangladesh

✔ Engaging with customers to understand their needs, providing personalized recommendations, and assisting them in finding suitable clothing items.✔ Demonstrating in-depth knowledge of the clothing products, including fabric types, sizes, styles, and fashion trends to effectively advise customers.✔ Meeting or exceeding sales targets by actively promoting products, upselling or cross-selling items, and closing sales transactions.✔ Monitoring inventory levels, restocking shelves, and ensuring that merchandise displays are attractive and organized to maximize sales.✔ Processing transactions accurately using POS systems, handling cash, credit, or debit card payments, and maintaining a balanced cash drawer.✔ Supporting promotional activities, sales events, and marketing campaigns to drive foot traffic and increase sales revenue.✔ Performing administrative duties such as maintaining customer records, updating sales reports, and assisting in inventory management processes.

Dhaka, Bangladesh

✔ Providing standard service to the customer over phone and online communication.✔ Record customer issues or questions and refer them to internal departments.✔ Meeting or exceeding sales targets by actively promoting products, upselling or cross-selling items, and closing sales transactions.✔ Answer questions from customers about product details, product quality, company services, policies and feedback.✔ Performing administrative duties such as maintaining customer records and assisting in inventory management processes.

Dhaka, Bangladesh

✔ Communicating with one to one customer.✔ Collecting information from customers.✔ Sending the collected information to the server.

Master Of Business Administration - Mba

B.Sc (Hon'S), Electronics And Communication Engineering, 3.00 Out Of 4.00

Science, Higher School Certificate (H.S.C), 4.83 Out Of 5.00

Science, Secondary School Certificate (S.S.C), 4.94 Out Of 5.00

Junior School Certificate (J.S.C), 4.36 Out Of 5.00