Ari Glazier Email & Phone Number

South Bend, Indiana

Operations Specialist for medical centers that offer interventional pain management solutions to individuals with acute and chronic pain conditions. The medical services are offered in two central Indiana locations that serve the surrounding patient communities. Responsible for collaborating with the administrator on projects that include payroll, electronic scheduling, IT security, computer networking, insurance verification, deductible balance inquiries, employee support, medical supply procurement, medical coding, payment remittance and patient wellness calls.My introduction of enhanced insurance and deductible verification policies resulted in the savings of thousands of dollars. By allowing the facility's Practice Management Software to become remotely accessible, coordination between office employees and administrative staff was greatly improved. Problems are now accurately identified and new policies are quickly introduced.

Israel

Senior business developer for a financial startup that offers international companies with wide-ranging payment processing solutions. Company products include tier one PCI compliant processing solutions and local bank transfer services for online European and international customers. Responsible for writing content for company website. Worked closely with SEO manager to ensure website was optimally written. Traveled overseas to campaign products and network with other company representatives. Worked closely with CEO to create a successful referral campaign, resulting in increased company awareness. Negotiated terms with prospective clientele to close deals. Worked closely with all departments to ensure customer satisfaction and quality assurance. Maintained existing accounts through professional dialogue and constant availability. Worked closely with the risk department on implementing strategies to avoid fraudulent activities for our company and processing partners.

Israel

Resolved card holder issues in a timely and professional manner to ensure customer satisfaction. Worked closely with other departments to resolve technical issues that required immediate resolution. Worked closely with management to resolve customer concerns that required escalated attention. Responsible for implementing and introducing VIP customer support services, which helped generate increased brand awareness and satisfaction among premium account holders.Created strategies to generate company partnerships and leads for continued business development. Saved the company thousands of dollars in repeated customer service calls related to password recovery issues after identifying the need for re-positioning the "Lost Password" button on the Login page.

Greater Chicago Area

Coordinated patient care with the facility’s medical, culinary, maintenance, and cleaning personnel. Worked closely with administrative staff to ensure that quality assurance was maintained. Established a rapport with the resident community, and resolved all matters of concern through dialogue and successful problem-solving strategies.Responsibilities entailed patient intake evaluations, psycho-social support and evaluations, maintaining strict HIPAA compliance, implementing new policies to enhance resident satisfaction, working with family members in choosing Power of Attorney and Advance Directives preferences. Consistently identified organizational inefficiencies and consulted with the nursing home administrator to help streamline operations and maximize cost-effectiveness.

Greater Chicago Area

Created and contacted sales leads in a fast-paced internet marketing firm. Learned the necessary skills to multi-task under time constraints while managing multiple accounts. Utilized effective methods to monetize internet traffic through third party advertising, traffic creation, CPM, CPC, CPA and email list campaigns.

Indiana Real Estate Broker, Real Estate

Bachelor’S Degree, Psychology

Activities and Societies: Member of the National Society of Collegiate ScholarsCertification in Business Foundations Minor in Sociology.