Ariharan K Email & Phone Number

Chennai, Tamil Nadu, India

Cluster Head - Affluent Relationships (Chennai)❖ Led a high-performing team of Affluent Relationship Managers, ensuring exceptional client service for high-net-worth individuals.❖ Developed and executed strategic initiatives to achieve affluent client growth.❖ Provided coaching and mentorship to Relationship Managers, empowering them to deepen their product expertise, client relationship management skills, and sales capabilities.❖ Drove consistent asset and revenue growth for the affluent client segment within the cluster.

Chennai, Tamil Nadu, India

❖ Individual profile involving acquiring, growing and deepening HNI Banking customer relationships through effective relationship management. Focusing on the analysis and satisfaction of HNI Customers- financial as well as investment needs and objectives.❖ Provide the face of the Bank to the highest net worth customers of the Bank.❖ Generate new business to achieve defined sales targets.❖ Build and deepen relationships with existing Wealth Customers to achieve increase in share of wallet and revenues.❖ Provide professional customer service to achieve a high percentage of customer satisfaction and retention.❖ Ensure ongoing self-development.❖ Manage the portfolio to de-risk against attrition and achieve stability of book.❖ Manage the key performance indicators at the highest level.❖ Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.❖ Achieve the Targets set in terms of product mix.❖ Achieve - best in class- productivity in order to maximize the efficacy of the sales process.❖ Achieve the budgeted cross sell targets.❖ Aggressive Sales call plans to acquire large prospective customers through referrals.❖ Ensure coverage of customer base in accordance with the Group approved Relationship Matrix.❖ Integration Management❖ Manage the customer transition with utmost sensitivity.❖ Awareness of all the policies and procedures issued in relation to money laundering prevention.❖ Ensure compliance with these policies and procedures on an ongoing basis.

Chennai, Tamil Nadu, India

❖ Handling a group of key Clients providing Financial Advisory Services to the customers and offering Portfolio Investment Services❖ It also includes use of applications actively for designing product suitability matrix, financial planning for the customers❖ Acting as an interface between the bank and its key customers to provide complete Banking Solutions, Portfolio Management, Wealth Management and customer servicing❖ To Enhance & Retain customer profitability by capturing larger share of Wallet❖ Ensuring compliance with branch SOP and control in sales and service❖ Deepen the relationship by Cross selling Banks Products Maintain excellent relations with local dealers to help source clients to expand reach and brand of the bank❖ Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency❖ Collaborate with other branch departments and functions to provide products and service offerings to the customer❖ NTB acquisitions, Volume per client, customer share of wallet, share of customer wallet

Chennai, Tamil Nadu, India

❖ Sales to the Privilege Banking Customers both New to PB segment as well as Existing PB customers. ❖ Proactively engaging with the Managed Account customers and conversions of the leads from central campaigns to the Privilege banking customers. ❖ Servicing of the PB customers visiting the branch. Servicing to include NRI and Senior citizens. ❖ Enhance customer retention through multiple product penetration of Loans, Forex, Investments, Cards& Services❖ Perform compliance, service, operations in branch and ensure all regulatory /statutory requirements (KYC, Money Laundering) are met❖ Relationship manager for more than 300 customers, including NRI clients.❖ Coordinated with teams and assisted clients in providing optimal financial advice on various bank products.❖ Providing best possible solutions to NRI customers related to remittances and investments.❖ Ensured that clients received the best available rates.❖ Monitored client’s requirements identified prospective opportunities and assisted in increasing revenue.❖ Analyzed new financial products and made purchasing recommendations.❖ Made recommendations for customers considering various banking products.❖ Contacted existing customers via email with information on new banking products.❖ Helped customers make informed investment decisions.❖ Assisted customers by offering sound financial advice.❖ Managed in- person, over- the - phone and email inquiries in a timely manner.

Chennai, Tamil Nadu, India

❖ Persuading clients to buy advertising space or time❖ Finding out who controls the advertising budget in target organisations and contacting them❖ Explaining the benefits of medium, using statistics on readership or viewing figures❖ Offering a price and negotiating around it❖ Closing the deal and recording the details

Master Of Business Administration (Mba), Marketing

Bachelor Of Business Administration (Bba), Business Administration And Management, General