Arija E. Email & Phone Number

Kingston, ON, CA

· Provide clerical support for Housing & Social Services programs and work units, specifically the Affordable Housing Programs (Home Ownership, Kingston-Frontenac Renovates, and Second Residential Units) and Social Housing (Rent Geared to Income and the Portable Housing Benefit)· Perform general office duties, including processing customer service.

· Provide professional and courteous customer service in a complex, fast-paced environment· Appropriately deal with contentious situations by exercising discretion, judgment, diplomacy and confidentiality with the public, employees and stakeholders· Responsible for front-line counter service as well as administrative support including facility bookings.

· Provide impeccable customer service by ensuring fast, friendly and engaging service to customers· Ability/ flexibility to work as the line management personnel, self-checkout supervisor, break coverage personnel or door supervisor · When necessary, validate customers' IDs for alcoholic purchases

· Provide a friendly and personalized shopping experience for customers while making sure the department is up to standards · Responsible for replenishing the department, opening skids, and for opening/ closing the department· Complete clothing directives while meeting deadlines using the visual retailing application ShopShape · Ensure a positive and.

· Greet customers and answer their questions about plant selection, shipment and planting· Perform opening and closing duties for the department, including but not limited to unlocking/ locking all gates and ensuring the cash register is brought in/ out of the garden centre · Checkout customers orders and load soil/ mulch bags into customers' cars· Manage.

· Responsible for managing orders using the software HighJump and processing transactions· Pre-call customers about their order, answer phones, and direct employees on daily tasks· Ensure customer satisfaction by selecting high-quality products, delivering exceptional customer service, and price matching products· Manage customer complaints and issue.

· Replenish inventory, face the department and manage the temperature and sanitation checklist · Manage food rotation and price reduce products approaching their stale date to minimize shrink· Proficiently use SAP for cycle counts, pick lists, scrapping, ordering, and for creating signs/ labels

· Facilitate the Climate Resilience Program through the Pathways to Education organization· Establish and maintain positive and supportive relationships with students, parents/ guardians and secondary school staff, ensuring students fully participate in programming · Work on-site at schools and in the community in an outreach role to establish and build.

· Help launch the Climate Resilience Program at Pathways to Education and improve the partnership with the Immigrant Services Kingston and Area (ISKA) organization· Establish and build relationships with local organizations to provide ample knowledge and opportunities for youth to further develop their understanding and skills of climate resilience ·.

Design graphics and advertise events happening within the Geography and Planning Department. Graphics must be intriguing and descriptions must be short and informative. Marketing of these events is frequent and requires constant attention on all social media platforms (i.e. Facebook).Being a member of the student council also requires attendance of weekly.

Serve as the undergraduate representative on the committee to help with the hiring process of two Assistant/ Associate Professors within the Department of Geography and Planning (GPPL) at Queen's University. Tasks include reviewing candidate applications, attending interviews and seminars, and discussing research and teaching candidacy all within a.

· Review candidates’ applications and conduct phone interviews based on high-ranking applicants from the online customer service test· Organize and conduct in-person interviews with applicants and the hiring department manager · Proficiently use Loblaw’s online software for recruitment (Workday) and be accountable for faxing candidates’ criminal record.

Bachelor Of Arts Honours (Bah), Geography And Global Development Studies

Degree Program: Major in Geography, Minor in Global Development Studies; Certificate in Employment Relations Accomplishments: Dean’s.

Certificate In Employment Relations

· Cumulative GPA of 4.06 · Completed during Bachelor of Arts Honours (BAH) degree · Coursework includes Finance and Accounting, Conflict.