Arijit Basu Email & Phone Number

Highly accomplished in handling P1/P2 issues, conducting bridge calls and resolving issues with in SLA.Expertise knowledge in Unix/Linux environment, shell scripting along with SQL/Oracle database knowledge.Self-motivated with analytical mind to establish innovative models with teamwork and automating manual tasks.Highly adept in taking overall accountability of both client engagement, gathering technical requirements and implementation.Being a Team Lead with strong oral and written communicationskillsDemonstrated process and project management skills, with the ability to execute against tight deadlines,and remain agile to evolvingrequirementsFacilitate discussions and reach compromise to establish agreed decisions and actions. Strong criticalthinking and problem-solvingskillsStrong analytical (data collection, compilation, and analysis) and presentationskillsExperience of working in a PM role, leading, supporting and planning delivery management work mentoring and coordinating between the teams, management andcustomerAttending social responsibilities through different Voluntary and organizational campaigns with the helpof Outreach (Organizational NGOwing)Working in flexible shifts to comply with the projectrequirementsProject governance and ProjectcoordinationResource Management and TeamManagementTechnical Skills:Bug Tracking Tools: JIRA, ServiceNow SchedulingTools:Control –M, Mainframe, Autosys,Database : SQL, Oracle, SybaseMonitoring Tools: Kibana Logstash , Splunk , SiteScope monitoring, CA synthetic App monitor, AppDynamics, Grafana , IRIS, Informatica ETL monitoring.Incident ManagementOvernight Batch Support ManagementAutomating processes using different tools/platforms Unix, Linux Shell scriptingAttributes:Analysis & Reporting Leadership SkillsTeam Player Professional Approach Problem SolvingTime ManagementExcellent Communication Skills

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  Team Lead

  Cognizant Technology Solutions

  Jun 2012 - Present - Kolkata, West Bengal, India