As a Customer Success Lead at OT-Marketplace, I manage strategic learning and development initiatives for corporate clients across various domains and geographies. With over 6 years of experience in this role, I have successfully managed key accounts and built long-term partnership models with businesses across industries.My core competencies include customer relationship management, project management, product strategy, and business development. I am passionate about facilitating multi-layer engagement and collaboration among stakeholders, experts, and learners, as well as leveraging innovation and design thinking to create engaging and effective learning experiences. I have a strong background in content development, corporate training, and marketing.